Tenancy Sustainment Officer
Tenancy Sustainment Officer
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Job Description
This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.
You will coordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access process of applications relevant background checks and allocation of vacant properties.You will also ensure supported move on accommodation is available for use keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes residents.Working with our residents you will key to increasing their ability to sustain a tenancy when they housed in our move on properties and when they transition out of the scheme from the scheme.
About You
A Tenancy Sustainment Officer will instinctively share Salvation Army Homes delivery values and behaviours loving your work helping people to thrive and always finding a way to be effective.
Benefits of working as aTenancy Sustainment officer:
- 26 days annual leave rising to 31 days
- 100 when you start work plus 250 at 6 months service and another 250 at 12 months service
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and offline)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
About Us
A registered social landlord andone of the leading providers of supported housing in the UK Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society mainly people with complex needs and/or experiencing homelessness.
Our aim is to work with individuals to build on their strengths creating person centred individualised strategies and plans that transform lives support recovery and enable positive behaviour. In order to succeed however we need the right people in place. Our workforce is one of our greatest assets but only by recruiting the very best can we continue to deliver comprehensive good quality housing services support and resettlement. services to our residents. Thats where you come in.
As an equal opportunities employer Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age disability sex sexual orientation pregnancy and maternity race or ethnicity religion or belief gender identity or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
