New Accounts Representative

The successful candidate will be able to:

• Build and maintain strong business relationships with all customers and prospective customers through established customer service and sales standards.
• Open new accounts in accordance with all account opening and account ownership verification procedures and compliance requirements. Actively grow and crosssell business transaction accounts as well as all bank products and services.
• Partner with other lines of business to meet customer needs and to achieve established production goals.
• Develop and maintain an indepth knowledge of current Bank products and services.
• Maintain confidentiality when handling customer requests and transactions.
• Ensure compliance with applicable regulatory requirements and internal policies and procedures.
• Participate in branch functions and community activities to promote the Banks image and growth.
• Receive checks and cash for deposit verify amounts and endorsements enter all necessary information in data processing system issue receipts cash checks and pay out money upon verification standards and balance in an accurate and complete manner.
• Place holds on accounts as required and completes appropriate documentation for holds placed.

Requirements:

• Level I: 1 years recent new accounts and relationship selling experience demonstrating working knowledge of new account documentation and compliance in a financial services industry required.
• Level II: 2 years recent new accounts and relationship selling experience demonstrating working knowledge of new account documentation and compliance in a financial services industry required.
• Indepth working knowledge of related statutory banking and compliance regulations operational policies and procedures and the Banks products and services.
• Detail oriented with strong organizational problem solving and time management skills
• Ability to read write speak and understand English well. Excellent written and oral communication skills. Multilingual is a plus but not required
• Understanding and working knowledge of core processing/operating systems i.e. Fiserv DNA; with the ability to learn and adapt to new technologies quickly.
• The position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual reregistration thereafter.
• Valid drivers license proof of insurance and access to reliable transportation; or the ability to access and utilize an alternative method of transportation when needed to carry out jobrelated essential functions and attend required training.

Working Environment/Conditions:

• Climate controlled office environment.
• Work requires regular attendance punctuality and adherence to agreedupon schedule with willingness to work a flexible and/or rotating schedule.
• May be exposed to potential risk and hazards associated with criminal activity (e.g. robbery and/or attempted robbery fraud security) receives detailed instruction to minimize risk.

Physical Demands/Effort:

• Work may involve the constant use of computer screens reading of reports and sitting throughout the day.
• Ability to operate a computer keyboard multiline telephone photocopier scanner facsimile fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
• Ability to stand or sit for extended periods of time and duration of shift.
• Ability to occasionally kneel reach bend push pull and carry.
• Occasional lifting to independently move or transport money and coin 2550 lbs. or files and/or boxes 510 lbs.

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.

Heritage Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status disability or any other basis protected by applicable law.

Job applicants have certain legal rights. Please clickherefor information regarding these rights.

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Salary Range Disclaimer

The base salary range represents the min mid and max of Heritage Banks salary range for this position. Actual salaries will vary depending on factors including but not limited to qualifications experience and job performance. The range listed is just one component of Heritage Banks total compensation package for full time and part time employees. Depending on position other total compensation rewards may include monthly quarterly or annual incentive and/or bonuses.

##JobCategory:Retail Banking##

##Street:900 Cooper Point Rd SW##

##City:Olympia##

##State:WA##

##ZipCode:98502##

##Internal:false##

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Key words: Personal Banker Universal Banker Financial Services Associate Consumer and Business Accounts New Accounts Associate Financial Advisor experience