Revenue Officer I
Revenue Officer I
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Job Description
Position Description
- Final Filing Date: Friday May 23 2025Exam #: 25/25A30/05JJ
The Monterey CountyTreasurerTax Collector is an elected officer of the County. Operating under statutes of the State of
California the TreasurerTax Collector performs a variety of functions which collectively contribute to the financial
management network of the County the Countys school districts and many of the Countys special districts. The primary
responsibilities of the TreasurerTax Collector include the billing collection reporting and accounting for all real and
personal property taxes levied in the County transient occupancy and cannabis business taxes levied in unincorporated
county areas and business license monitoring and collection; banking and investment of county school and special district
funds; and collection enforcement for Superior Court fines. The department of the TreasurerTax Collector consists of three
divisions: Tax Collection Treasury and Revenue.
The Revenue Officer I position is located within the Revenue Division whose primary function is to act as the collection agent for Monterey County Superior Courts criminal fines and fees and delinquent traffic fines. Additionally the Revenue Division acts and is committed as the collection agent for the Probation Department Sheriffs Office and Public Defenders Office. The division leverages technology with automated systems including a predictive dialer system and operates in the same manner as is recognized as a Comprehensive Collection Agency as outlined in Section 1463.007 of the California State Penal Code. In addition the Revenue Division adheres to FDCPA and FTB guidelines.
We are looking for someone who:Ensures accuracy and completeness.
Selfmotivated and goaldriven.
Demonstrates and values integrity commitments and ethical standards.
Maintains productivity and focus while handling diverse responsibilities.
Ability to navigate complex negotiations using strategic communication and effective conflict resolution skills.
A few reasons you might love this job:
- You will work in a dynamic environment with others who have strong values and integrity.
You will contribute to and benefit from a team culture that values support and collaboration.
- You will provide a vital service that supports the mission of the County.
You will need to stay current and adapt to evolving internal processes and procedures.
You will be expected to work cooperatively within a team environment and adapt to team needs and business changes.
You must be prepared to adjust to changes in daily priorities and operational needs.
This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority. Examples of Duties
- Recovers money owed to the County on current and delinquent accounts through written correspondence and personal contacts.
- Provides backup assistance for incoming Revenue Division telephone calls.
- Uses skip trace methods to identify/locate persons with unpaid debts to the County.
- Interviews individuals who have incurred debts with the County to determine ability of the debtors to pay delinquent amounts owed.
- Negotiates payment arrangements with debtors and extend terms of payment within established guidelines.
- Keeps accurate records creates memos and prepares reports as needed.
- Research databases and websites for collectionrelated activities.
THE SUCCESSFUL CANDIDATE
Will have a proven track record demonstrating the following knowledge skills and abilities:
Working Knowledge of:- Methods skills and techniques used in effective collections
- Fair debt collection practices of the State of California
- Standard office procedures
- Computer assisted revenue management systems
- Learn and apply pertinent laws regulations and codes relating to legal collection of funds
- Read and understand oral and written instructions and collection procedures
- Interview debtors and analyze financial information to determine ability to pay
- Compute basic mathematical problems accurately
- Communicate effectively in both oral and written format
- Provides excellent and courteous customer service and establish and maintain effective working relationships
Examples of Experience/Education/Training
Any combination of training education and/or experience which provides the knowledge skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:
Two years of general office clerical work including one year entry level experience demonstrating public contact in connection with the collection of delinquent accounts or general collection activity at a collection agency or similar entity;
OR
One year of demonstrated experience in the extension of credit loans or collection work in a collection agency government agency or business having a comprehensive collection function.Additional Information
CONDITIONS OF EMPLOYMENT
The required conditions of employment include but are not limited to the following:- Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority.
- Be available to work a flexible schedule including evenings weekends holidays and during times of disaster and/or emergency;
- Successfully complete a background check to include fingerprinting driving and reference checks.
BENEFITS:
The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit J Benefit Summary Sheet. This information is not legally binding nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.
NOTES:
- As a condition of employment prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment driving record and record of any criminal convictions.
- Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I9.
- If you are hired into this classification in a temporary position your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary.
Application and Selection Procedures
Apply OnLine at Friday May:59 PM(PST)
or
Hard copy applications may be obtained from and submitted during normal business hours
Monday Friday 8:00 AM 5:00 PM by contacting:
TreasurerTax Collector
Attn: Human Resources
168 W Alisal Street 1st Floor
Salinas CA 93901
Phone: (831) Fax: (831)
The selection process is tentative and applicants will be notified if changes are made. To assess applicants possession of required qualifications the examination process may include an oral examination preexamination exercises performance examination and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:
- A completed County of Monterey Employment Application
- Responses to the Supplemental Questions
Applicants who fail to provide all required materials by the final filing deadline will not be considered.Resumes cover letters letters of interest and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.
EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION
Monterey County is a drugfree workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact Julie James Human Resources Analyst at (831)or .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
