IT Analyst
IT Analyst
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Job Description
Who we are:
NMITE is a bold and innovative new entrant in UK Higher Education based in Hereford with a vision for regional impact and global recognition. We aim to revolutionise engineering education and lifelong learning by delivering handson challengeled learning experiences that are deeply embedded in industry and community.
We are passionate about making a real difference and our team is at the heart of it. Whether youre helping us build systems or craft the future of education we want people who see the opportunity in building something new and who want to grow with us on that journey.
Tasks
The Role:
NMITE is seeking a technically curious and adaptable IT Analyst who is excited by the opportunity to support and develop innovative IT systems that enable our organisation to grow and thrive. Youll play a key role within a small but dynamic IT team collaborating across departments to help deliver internal solutions and technical support that improve processes infrastructure and user experience.
This is a growthfocused role perfect for someone with a strong interest in IT and technology who is ready to develop their technical skillset and contribute meaningfully to an organisation on the rise. Youll work across areas such as systems development support process automation and cloud platforms with opportunities for progression and ownership as you grow.
Responsibilities may include:
- Supporting the design implementation and maintenance of NMITEs internal IT solutions.
- Collaborating with internal teams to gather requirements and help shape scalable digital tools.
- Working with Microsoft Power Platform and cloudbased technologies to improve operational efficiency.
- Contributing to IT support troubleshooting and documentation of technical procedures.
- Assisting with IT projects from concept to rollout helping users adapt and adopt solutions.
- Liaising with thirdparty service providers to ensure effective systems and service delivery.
- Staying up to date on digital trends and helping NMITE explore new technologies.
Youll be a great fit if:
- You have a genuine interest in IT systems and are keen to grow in a handson technical role.
- Youre curious a natural problemsolver and enjoy figuring out how things work.
- You can explain tech concepts clearly to nontechnical colleagues.
- Youre proactive detailfocused and enjoy working collaboratively with different teams.
- Youre comfortable working flexibly in a fastchanging environment and excited to be part of something new.
- Youre looking for a longterm opportunity where your contributions will matter and your development is supported.
Requirements
Qualifications & Experience:
Essential:
- Familiarity with Microsoft Office365 and interest in cloud platforms (e.g. Azure AWS).
- Demonstrable interest in IT (through study projects or previous experience).
- Good written and verbal communication skills.
- Logical analytical mindset and strong attention to detail.
- Minimum of GCSEs (or equivalent) in English and Maths.
Desirable:
- Understanding of Power Platform tools (PowerApps Power Automate).
- Experience with lowcode/nocode solutions or scripting (e.g. PowerShell Python JavaScript).
- Awareness of IT security practices and network principles.
- Exposure to data handling or database concepts.
- ALevel or further education in an ITrelated subject.
Key Skills and Behaviours:
- Technical Curiosity You have a strong desire to explore and understand how systems work always seeking smarter ways to do things.
- Problem Solving You approach challenges methodically using logic and creativity to troubleshoot and resolve issues.
- Clear Communication You can explain complex technical information in a way thats easy to understand and youre comfortable engaging with stakeholders at all levels.
- Collaboration You work well with others share ideas openly and build strong relationships across departments.
- Adaptability You thrive in a dynamic environment and can pivot quickly when priorities shift.
- Initiative You take ownership of your work seek out opportunities to improve systems and arent afraid to ask questions or propose new ideas.
- Attention to Detail You take care to get things right whether youre writing a line of code or documenting a process.
- Growth Mindset Youre open to feedback eager to learn and view challenges as opportunities for development.
Benefits
Our Offer: We offer a competitive salary ranging fromand benefits package including:
- Pension scheme
- Life assurance
- 30 days holidays (plus Bank Holidays & closure days)
- Ongoing training & development
- Flexible working arrangements
- Mental Health training for all staff
- Employee Assistance Programme
- Westfield Mosaic Health & Rewards with optional upgrade to Private Medical Insurance
Our values:
- Grit and determination. We will be determined in everything we do demonstrating the staying power needed to see things through.
- Inclusive. We will respect every individual and every voice will be equally important. We will have a community of students learning with people from a variety of backgrounds and our staff team will be equally diverse.
- Creative and learning. We will test the boundaries of existing practice and find new ways of doing things. We will always seek to justify the new in our title. We will try new things with humility accepting mistakes and learning from them. We will always seek to learn from experiences by sharing openly what went well and what went wrong.
- We will always be courteous and respectful but also honest and straightforward when dealing with each other. We will not hide from uncomfortable truths and staff will be provided with the information they seek to do their jobs and to be well informed about our progress.
- Curious. We will encourage scrutiny from each other and welcome questions from any colleagues whoever they are and whatever their role. Communication will always be assumed to be a twoway process. Colleagues should always ask for information they feel they need that is not being provided and we will always listen to each other.
- Aligned. We will always work to advance the institutions mission and its core aims whatever our role. We will challenge work that does not align with our mission. We will work to break down barriers between teams to ensure that more goals are shared and that we succeed together.
NMITE is committed to promoting a diverse and inclusive community a place where we can be ourselves and succeed on merit. Whilst all applicants will be judged on merit alone we particularly welcome applications from groups currently underrepresented in engineering education.
The closing date for completed applications is Monday 9th June 2025.
Please note that the closing date for applications may be brought forward if we receive a high number of suitable candidates so early applications are encouraged.
Employment Type
Full Time
