IT Support Executive
IT Support Executive
Posted on :
13-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
We are seeking a dedicated and proactive IT Support Executive .
This role is responsible for providing technical support troubleshooting hardware and software issues
and ensuring smooth IT operations within the company. The ideal candidate should have a basic
understanding of IT systems strong problemsolving skills and a customeroriented approach
Responsibilities
Provide firstlevel technical support to employees/customers via phone email or in person.
Troubleshoot and resolve hardware software and network issues in a timely manner.
Install configure and update operating systems software and applications.
Maintain and manage IT assets ensuring proper documentation of hardware and software inventory.
Set up and manage user accounts emails and system access as per company policies.
Ensure data security and backup procedures are followed effectively.
Assist in the setup and maintenance of network infrastructure including routers switches and WiFi networks.
Collaborate with senior IT professionals to implement new technologies and system upgrades.
Maintain IT documentation including user guides FAQs and troubleshooting steps.
Stay updated with the latest industry trends and best practices in IT support.
Skills & Qualifications:
Education: Bachelors degree/Diploma in Computer Science Information Technology or a related field.
Technical Knowledge: Basic understanding of Windows Linux networking and troubleshooting ITrelated issues.
Soft Skills: Strong communication analytical and problemsolving skills.
Team Player: Ability to work well within a team and assist nontechnical users.
Certifications (Preferred but not mandatory): CompTIA A ITIL CCNA or equivalent.
Preferred Experience:
Freshers or candidates with up to 12 years of experience in IT support/helpdesk roles.
Experience in handling remote desktop support hardware troubleshooting and software installations.
windows,problem-solving,skills,it,communication,troubleshooting,problem-solving skills,technical support,analytical,software,linux,access,networking
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
