Leader, Crew Relations
Leader, Crew Relations
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Salary Not Disclosed
1 Vacancy
Job Description
The Crew Relations Leader is responsible for partnering with our Restaurants and Leaders to provide support regarding Crew concerns (e.g. allegations of harassment discrimination retaliation and wage & hour violations). This role focuses on conducting fair unbiased and consistent endtoend investigations and providing support for performance management.
Your Impact and Responsibilities:
- Promptly and objectively investigate Crew issues in collaboration with business partners and in alignment with the Companys policies procedures and standards including:
- Manage the endtoend investigation process and assigned casework following all documentation reporting and confidentiality standards o Analyze and synthesize data to bring investigations to resolution escalating as necessary
- Support crisis situations in partnership with appropriate internal teams
- Analyze aggregate data to identify systemic issue trends and propose recommendations for review
- Supports the Company response to claims and charges from regulatory and/or administrative agencies
- Facilitate performance management of Crew (e.g. coaching feedback and redirectives)
Qualifications :
- 3 years experience in human resources or employment compliance
- Bachelors degree or equivalent experience
- High sense of discretion with confidential sensitive information
- Detailoriented organized and flexible for timely multiproject management
- Strong analytical written verbal and interpersonal skills
- Ability to work effectively and efficiently both independently and collaboratively
- Experience in a growth restaurant customer or retail Company
- Proficiency in Microsoft Office Suite: Excel PowerPoint Access Outlook and Word
- SHRM PHR or SPHR certification
*Starting from $101000 $117000 annually plus additional incentives*
- The total compensation package for this position may also include other elements including a performance bonus and discretionary awards in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation sick time and parental leave) dependent on the position offered. Pay is based on location experience and qualifications etc.
Additional Information :
The physical work environment for this role includes a combination of working from a homebased office representing Raising Canes out in the community traveling throughout the division as well as time spent in our Restaurants. This can and will include working in a fastpaced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking standing and lifting. It also includes working both inside and outside in varied temperatures with and around food products and common allergens industrial equipment commercial cleaning products and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.
All your information will be kept confidential according to EEO guidelines.
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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
