Senior Software Engineer
Senior Software Engineer
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Job Description
In the minute it takes you to read this job description Bluecore has launched over 100000 individually personalized marketing campaigns for our retail ecommerce customers!
Senior Software Engineer
We are looking for a Senior Software Engineer Platform Engineering to help our engineering teams build scalable extensible reliable and performant systems. The role will be handson: optimizing our Kubernetes clusters managing our GCP infrastructure and improving our DevOps and SRE practices. Learn more about our automation with this blog post on Argo Kustomize and Config Connector.
Bluecore ingests 100s of millions of events per day sends millions of personalized emails and manages hundreds of terabytes of data. We use Google Cloud hosted infrastructure services including Google App Engine Kubernetes/GKE BigQuery PubSub and Cloud SQL. Our stack consists primarily of Python and Golang on the backend with gRPC services and JavaScript (React) on the frontend. We emphasize a culture of making good tradeoffs working as a team and leaving your ego at the door. Bluecores Engineering team is made up of exemplary engineers who believe in working collaboratively to solve complex technical problems and build creative solutions that are as simple as possible but as powerful as necessary.
You will be handson managing hundreds of servers with InfrastructureasCode tools (Terraform Config Connector) and optimizing our multizone and multiregion network topology. You will be responsible for designing building and supporting automation tools to help developers safely manage release operations and highlyavailable systems. You will be maintaining Bluecores shared libraries providing best practices for service development. You will be responsible for our system and application level security practices from container scanning to RBAC to service and user level AuthN and AuthZ systems.
Responsibilities
Manage hundreds of servers and thousands of containers on our Google Kubernetes Engine clusters using various automation tools.
Manage zerotrust networks using Kyverno Cilium and Istio.
Develop and scale our Observability strategy with OpenTelemetry Chronosphere and other Saas Products.
Build performant reliable highquality systems at scale within one or more domains (Observability Networking Kubernetes etc.). Comfort in providing significant contributions even within domains with less expertise.
Collaborate and build large and complex projects with difficult and intertwined dependencies that push for smart automation and innovation. Promote coding standards styles and design principles across the organization.
Ad Hoc and incident availability as part of a greater team rotation. Ad Hoc requests are triaged to support the greater Engineering teams needs. Incident coverage involves troubleshooting and assisting during an incident bringing it to resolution. Ad Hoc/incident rotations are one week long on dayside hours.
Proactively identify technology opportunities for the company and push technical ideas proposals and plans to the entire organization and beyond.
Provide perspective and advocate toward Platform Engineerings technical strategy and decisions. Advise and advocate for best tools methods and approaches for the entire engineering organization.
Evangelize Bluecore Engineering internally and externally including leading external initiatives to promote Bluecore Engineering in the wider community.
Requirements
47 years of software engineering experience primarily in systems and infrastructure management.
Handson experience maintaining Kubernetes at scale and running various workloads on Kubernetes.
Preferred experience in designing and implementing progressive improvements within API Gateways (Gloo) Istio and Continuity scopes.
Designing and maintaining network infrastructure including cloudbased load balancing and ingress/egress design.
Experience with metric and alerting tools and experience with distributed tracing systems.
Capable of owning engineering and company level issues or gaps and successfully planning and executing towards resolution all while continuously identifying and exploring additional opportunities and proactively preventing upcoming risks.
Experience developing technical roadmaps and estimates that have pushed product and business growth over several quarters. Has a proven track record of successfully completing work that spans multiple teams and quarters creating large impacts to business success.
Experience excelling within a highgrowth startup environment or building out a new team/function within a larger company preferred.
Experience with technical team mentorship including guiding other engineers to become more effective technical leaders and providing feedback on best practices in code and design.
Able to identify your teams dependencies on other areas and across functions communicate effectively to remove any immediate blockers and propose and implement process changes that strengthen and maintain efficiency.
Adept at effectively communicating with external customers about critical production issues as well as working with internal stakeholders from Bluecores customer success and support teams to propose and implement immediate fixes and resolution plans.
More About Us:
Bluecore is a multichannel personalization platform that gives retailers a competitive advantage in a digitalfirst world. Unlike systems built for mass marketing and a physicalfirst world Bluecore unifies shopper and product data in a single platform and using easytodeploy predictive models activates welcomed onetoone experiences at the speed and scale of digital. Through Bluecores dynamic shopper and product matching brands can personalize 100% of communications delivered to consumers through their shopping experiences anywhere.
This comes to life in three core product lines:
- Bluecore Communicate a modern email service provider (ESP) SMS
- Bluecore Site an onsite capture and personalization product
- Bluecore Advertise a paid media product
Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands including Express Tommy Hilfiger The North Face Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune Crains Forbes and BuiltIn as well as ranked on the Inc. 5000 the most prestigious ranking of the nations fastestgrowing private companies.
Required Experience:
Senior IC
Employment Type
Full Time
