Administration Support Officer
Administration Support Officer
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Job Description
Are you a detailoriented customerfocused professional looking for a dynamic role As our Administration Officer you will play a crucial role in ensuring the smooth operation of our depot. You will interact daily with drivers visitors and customers providing them with exceptional service and ensuring their safety. Your responsibilities will include accurate data entry managing paperwork for pickups and deliveries and assisting with ensuring deliveries are not missed.
This is a permanent fulltime position 8am to 4pm Monday to Friday.
What Youll Do:
- Customer Service Excellence: Greet drivers visitors and customers with a friendly efficient approach while providing essential site safety instructions.
- Document Accuracy: Review and process paperwork like Connotes Delivery Sheets and Proof of Delivery (PODs) to ensure they are accurate and complete.
- Data Management: Enter and balance data accurately in our systems and ensure compliance with all tracking and measurement requirements.
- Safety & Compliance: Verify dangerous goods paperwork and ensure all procedures are followed for private and prepaid customers.
- Team Collaboration: Facilitate communication between debriefing and fleet control teams and work with Client Services Sales/Account Management to ensure smooth operations.
What Were Looking For:
- Attention to Detail: Ability to review documents meticulously and rectify any discrepancies promptly.
- Safety Focus: High levels of focus and commitment to Health and Safety practices
- Customer Service: A proactive customercentric approach with excellent communication skills.
- Technical Skills: Proficiency in Microsoft Office and strong data entry skills. Previous experience or understanding of the national freight industry is highly regarded.
- Team Player: Ability to build professional relationships and work effectively within a team.
Why Northline
- Professional Growth: Opportunities for development and career progression.
- Supportive Environment: Be part of a dedicated team that values your contributions and fosters a collaborative work atmosphere.
- Competitive Benefits: Enjoy a rewarding role with a company that values worklife balance and employee wellbeing.
Who is Northline
Northline is an experienced Australianbased global logistics business with an industryleading national network and an international reach into more than 100 countries.
Our customers freight can start or end in international cities small towns or remote communities but wherever the destination you can rely on Northline to deliver.
At Northline we believe our people are one of our greatest assets. We are a progressive Australian family owned business we are proud of what we achieve and we like to recognise and reward those who go above and beyond!
Thats why we are Australias Global Logistics People.
Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a preemployment medical that incorporates a drug & alcohol screen as well as a police clearance.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
