Are you a commercially driven leader with a passion for operations customer service and regional growth A multinational industrial company is looking for a Business Line Manager to oversee their specialised services division across SubSaharan Africa. This is a strategic leadership role suited for someone with strong P&L experience technical understanding and a track record of building highperformance teams.
About the CompanyOur client is a global industrial organisation operating across engineering manufacturing and aftersales services. Their reputation for highquality equipment and technical expertise has positioned them as a trusted provider across sectors like automotive manufacturing and industrial production. The business is undergoing a period of regional growth creating a need for strong leadership in their service operations.
Role OverviewAs the
Business Line Manager you will take full responsibility for the performance development and profitability of the service division. Youll lead a team spread across the region drive commercial and operational strategies and build strong relationships with customers and internal stakeholders. This is a handson leadership role with strategic visibility.
Key Responsibilities- Develop and execute service growth strategies across SubSaharan Africa.
- Oversee full portfolio: field service upgrades maintenance contracts and remote support.
- Manage operational performance team productivity and service quality metrics.
- Lead mentor and support a multilocation service team.
- Take full ownership of the divisions profit and loss performance.
- Collaborate with internal departments including sales logistics and technical support.
- Engage directly with clients to ensure satisfaction retention and longterm partnerships.
- Implement process improvements and identify new service revenue opportunities.
Requirements- Degree in Engineering Business or a related field (MBA advantageous).
- 810 years experience in a service or operational leadership role within an industrial technical or manufacturing environment.
- Minimum 5 years in a senior management role with regional team oversight.
- Proven P&L management experience.
- Strong customer relationship and stakeholder engagement skills.
- Experience with SAP or other ERP systems.
- Willingness to travel across Southern and SubSaharan Africa.
Whats in it for you- Join a stable respected global brand with reach across the continent.
- Competitive package including:
- Car Allowance
- Medical Aid contribution
- Pension Fund contribution
- Guaranteed 13th Cheque (prorated)
- Full ownership of a key business area with measurable impact.
- Autonomy and support to build a successful regional service operation.
Required Experience:
Manager