Manager - Mission Management

Company background:

Indelible Solutions (Indelible) is a national management consulting firm that operates through clientsite inoffice and at times remote operations employing a multifaceted workforce that includes a combination of fulltime employees and shortterm contracted staff. We cultivate a culture of success that creates sustainable growth opportunities for our clients and their communities while fostering an empowering and dynamic environment within our organization.

Role overview:

The Manager will be responsible for leading engagement delivery teams and overseeing the execution of engagementspecific objectives. The Manager will drive progress against project milestones to ensure timely submission of project deliverables. The Manager is also tasked with evaluating and communicating team member performance overseeing the engagements financial management and establishing/maintaining client relationships.

Responsibilities include but are not limited to:

• Lead multidisciplinary teams and build skills and core competencies to serve clients of all sizes from diverse industries
• Act as a liaison between the client teams third parties and engagement team members
• Drive progress against project milestones and effectively delegate assignments to ensure timely and quality delivery of engagement deliverables
• Escalate engagement decisions including work plan timeline and project management
• Plan and organize engagement teams workloads and keep Leadership and Executive Management informed of challenges barriers and status of engagements
• Flag issues/potential challenges to clients stakeholders and Indelible management in a timely manner to allow recommendations for remediation
• Perform quality control reviews and selfreviews of the results prior to submitting work product to clients stakeholders and Indelible management
• Prepare correspondence and effectively communicate findings and results to clients stakeholders and Indelible management
• Effectively analyze and validate large data sets and make relevant conclusions informed decisions and educated recommendations to the appropriate parties
• Supervise and mentor Program Support Junior Associates Associates and Senior Associates on engagements and provide contractor and vendor coordination/oversight
• Lead Engagement Administration efforts including but not limited to opportunity management budget development and invoicing time tracking and approving invoicing contract management contract compliance etc.
• Track monitor and report on key performance indicators related to engagement financial health engagement performance team performance etc.
• Contribute to resource and performance management including resource allocation career development of staff and other administrative items
• Identify opportunities and lead proposal development and other gotomarket activities
• Train team members on proposal development and research processes and review output for brand consistency / readiness for Leadership review
• Maintain memberships within relevant organizations to develop relationships and identify opportunities for Leadership review
• Contribute to thought leadership
• **Ability to work 12 hour shifts 7 days per week for an extended period of time. Work on evenings and weekends may be required. Dependability and punctuality are paramount.
• **Ability to travel up to 50%. Must be willing to travel and deploy to client sites for extended periods of time.
• **Candidates may be required to undergo background screenings as required by clients for engagement delivery purposes. Continued employment is contingent upon successfully passing such screenings throughout the duration of employment.

What our ideal candidate looks like:

• Leverages domain knowledge and experience to support the consistent accurate execution of critical mission enablement tasks and workflows
• Works as part of an integrated team to enable priority mission operations
• Serves as a key point of contact and resource across a large set of mission partners providing customer service support as needed
• Works to optimize and improve workflows where possible in close coordination with program leadership
• Collaborates across organizational boundaries to advance mission priorities and achieve program objectives
• Familiarity and experience utilizing WebEOC
• Proficiency with technology including MS Office applications
• Demonstrated knowledge of and experience with data collection analysis and evaluation particularly with Microsoft Excel
• Work creatively and analytically in a problemsolving environment
• Excellent analytical skills keen attention to detail and exceptional interpersonal and written/verbal communication skills
• Bachelors degree in business health and human services communications IT or related fields is preferred
• Project Management Professional (PMP) Certified Internal Auditor (CIA) Certified Public Accountant (CPA) or Certified Information Systems Auditor (CISA) or other industryrecognized certifications are preferred
  
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Required Experience:

Manager