Assistant Director of Self-Direction
Assistant Director of Self-Direction
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Description
- Provide training and supervision to FI Coordinators and support staff
- Monitor regulatory compliance of the program
- Monitor customer feedback and work to resolve any complaints and concerns
- Stay abreast of trends and practices in the field
- Act as a leadership liaison for oversight agencies and partners in the community
- Maintain and create program procedures workflows and protocols that support successful outcomes
- Assist leadership in oversight of financial outcomes of the program
- Resolving eligibility challenges including monitoring the CHOICES system
- Conducts Broker Intake meetings and initiate broker hiring process
- Conducts New Member Intake meetings and enter all new participants in the eVero system
- Caseload management and admin tool box functions
- Conducts member trainings as needed
- Commute to onsite location (NYFAC) as needed and requested for meetings trainings audits etc.
- Meets and corresponds with members and advocates on an as needed basis to address concerns
- Implements and educates staff on OPWDD ADMs and guidance updates
- Maintain successful working relationships with support programs including Human Resources Quality Assurance Finance and IT
- Assignments may be determined at a future date
- Excellent communication skills and the ability to multi task
- Strong organization skills with accurate attention to detail
- Able to adapt and work in a fastpaced environment
- Able to effectively utilize a variety of electronic systems such as Microsoft Outlook MS Excel MS Word and time and attendance systems
- Bachelors degree or
- Associates degree with two years of experience
- Three years of experience in a supervisory role
- Experience supervising selfdirected programs
- Must be capable to sit or stand in front of a computer for longperiods of time
Access Network is an EEO employer
IND2024
Required Experience:
Director
Employment Type
Full-Time
