Executive Director, Talent Operations & Governance
Executive Director, Talent Operations & Governance
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$ 169880 - 305780
1 Vacancy
Job Description
Why USAA
At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Executive Director Talent Operations & Governance will lead the operational excellence of our enterprisewide talent and learning programs. You will develop and implement effective strategies and processes delivering services effectively measuring talent program impact driving continuous improvement and ensuring compliance. As a pivotal member of the Talent Leadership Team reporting to the VP of Talent Management and Development youll be a key driver of efficiency innovation and operational excellence.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio TX. Relocation assistance is available.
What Youll Do:
Leadership
Builds and leads a high performing team through ongoing recruitment development performance enablement and other leadership activities
Ensures your team continuously upskills and fully leverages technology for efficiency and effectiveness
Exports exceptional talent to HR and the business
Influences and partners with senior business leaders and Human Resources (HR) stakeholders to ensure programs are fitforpurpose and achieve appropriate business outcomes
Influences and partners with peers as they design new solutions to ensure scalability sustainability and effectiveness
Service Delivery
Delivers talent and learning services to the business with efficiency and excellence
Optimizes crossfunctional talent and learning processes that deliver effective business results
Oversees the planning execution and administration of enterprise talent initiatives standardized talent campaigns (goal planning performance reviews etc.) talent and learning program administration and talent platform administration
Designs and implements feedback mechanisms (listening and metrics) to evaluate program effectiveness and drive continuous improvement
Accurately forecasts ensures costeffectiveness and optimal return on investment for affiliate services and thirdparty vendors
Develops analyzes and interprets datadriven metrics to assess the performance and effectiveness of the function
Governance
Leads with and through governance frameworks for talentrelated activities ensuring risk mitigation compliance and alignment with organizational policies and audit requirements
Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures
Owns talent program documentation control processes and audit preparedness across learning and talent systems
Supports EC and Boardlevel reporting
What You Have:
Bachelors degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
10 years of progressive experience in talent management learning or other related HR function leading organizational strategies and initiatives that optimize processes systems and programs within a complex matrixed environment
4 years of people leadership experience building managing and/or developing highperforming teams
Ability to influence and communicate effectively with CSuite leaders and other senior stakeholders
Experience leading the implementation of HR operational strategies projects and initiatives
High degree of organization and ability to manage multiple competing projects and priorities simultaneously as well as strong delegation collaboration and decisionmaking skills
What Sets You Apart:
Demonstrated ability and passion for building developing and enhancing teams of HR professionals
Extensive talent operations experience to include management of new employee orientation (NEO) talent assessment programs standardized talent campaigns learning for both enterprise and individual business units etc.
Experience automating HR processes to drive operational excellence
Experience managing talentrelated governance frameworks compliance risk and audits
US military experience through military service or a military spouse/domestic partner
Salary: The salary range for this position is: $169880 $305780.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only representing a cash payment which is both time and performance based.
Benefits: At USAA our employees enjoy bestinclass benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits visit our benefits page on .
Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
Director
Employment Type
Full-Time
