Product Manager, Registrar
Product Manager, Registrar
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$ 140000 - 172000
1 Vacancy
Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Atlanta GA Austin TX Denver CO Lisbon Portugal London United Kingdom
About the Role
Cloudflare Registrar is a core part of the Cloudflare experience offering customers a simple and secure way to register and manage their domains. Using Cloudflare customers register and renew domains atcost and do not pay any mark up fees.
As the product leader for Cloudflare Registrar you will own the vision strategy and execution for this key service directly contributing to Cloudflares mission and growth. You will be responsible not just for the product features but for the overall success of the registrar business.
Problems you may face:
- How can we deliver a bestinclass domain registration and management experience that seamlessly integrates with Cloudflares broader suite of security performance and reliability services
- How do we drive adoption and encourage domain transfers into Cloudflare while also recognizing that registering a domain is often our customers first step in their Cloudflare journey
- How do we strategically position Cloudflare Registrar in a competitive market leveraging our unique strengths while ensuring sustainable growth
- How can we streamline the complexities of domain transfers renewals and compliance across various TLDs and registry requirements
- How do we effectively manage the operations and financial performance of the Registrar business working closely with finance and registry partners
As the Product Manager Registrar youll partner closely with dedicated engineering design legal compliance finance and gotomarket teams. You will own the Registrar business collaborating extensively with Finance to ensure its financial health and strategic alignment. At the same time youll be expected to contribute to a highperformance culture and citizenship at Cloudflare sharing your knowledge and energy to accelerate the organization.
Key Competencies
We are looking for someone who is curious customercentered can learn quickly think creatively and work crossfunctionally. Key responsibilities include:
- Business & Product Vision and Strategy: Define and communicate the vision strategic direction and goals for Cloudflare Registrar.
- Roadmap Prioritization: Develop and maintain a product roadmap that balances core registrar functionality user experience improvements new feature development compliance requirements integrations and financial objectives.
- Operation and Financial Oversight: Work closely with finance and registry partners to manage costs forecasting and reporting for the Registrar business.
- Champion of the customer: Conduct qualitative user research through customer calls and surveys to understand the needs workflows and challenges of domain owners. Additionally gather feedback internally from various channels and customerfacing teams to develop insights on customer challenges and new product requirements.
- Crossfunctional Partnership: Collaborate with engineering product design and context experience design to draft and review product requirement documents design specs and engineering specs. Partner extensively with Finance Legal Compliance Marketing Sales Customer Support and Business Intelligence to ensure successful product launches user adoption regulatory adherence and financial success.
- Datainformed Decisions: Create dashboards to analyze user behavior registration/transfer/renewal funnels experiment results and key financial metrics (revenue margin costs). Collaborate with the business intelligence team to analyze backend metrics impacted by new features and business initiatives.
- Firstclass Execution: Gets things done and has a track record of driving excellence impact and managing complex projects endtoend.
Bonus Points
- Strong history of impact
- Experience managing a product line with P&L responsibility and experience collaborating closely with finance teams
- Deep understanding of the domain name system (DNS) ICANN policies registry operations and the broader domain registration industry.
- Datafluency Can you work directly with data including financial data yourself to build
- Datafluency there is no team of analysts at Cloudflare. Can you work directly with data yourself to build confidence in your views and can you use that same data to persuade others
- Engineering fluency while its not required we tend to find success with candidates who have a technical background formal or otherwise. You dont need a CS degree but building credibility with our engineering teams is critical and so some history of technical acumen would be super helpful
- At Cloudflare its pretty helpful to understand how the Internet really works at layers 2 through 7. If you dont have this be prepared to speak with mastery about another realm of similar complexity.
Compensation
Compensation may be adjusted depending on work location.
For Coloradobased hires: Estimated annual salary of $140000 $172000
Equity
This role is eligible to participate in Cloudflares equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- Ondemand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs including parental pregnancy health medical and bereavement leave
What Makes Cloudflare Special
Were not just a highly ambitious largescale technology company. Were a highly ambitious largescale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver. This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released. Heres the deal we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via email at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
IC
Employment Type
Full Time
