Business Services Manager
Business Services Manager
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Job Description
Overview
Salary $68000$70000 year
Do you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forwardthinking and familyowned company where creativity is encouraged Are you goal driven Then the Business Services Manager position is for you! We are seeking a dynamic and teamoriented individual to join our spirited team.
Overall responsibility for building relationships with current former and new clients while overseeing activities for the NWPA Job Connect Business Services Team.
Responsibilities
Analyze and understand Labor Market Information
Enter/review/approve/reject pending business folders contacts and job postings
Review/approve/reject incomplete job postings
Provide website technical assistance
Continually review business opportunities
Contact employers by phone or in person and attempt to schedule facetoface meetings
Perform initial and followup client visits as necessary
Develop and execute a marketing/advertising plan
Interface with other company departments and employees
Provide as required target estimates or goals and periodic progress reports
Develop a network for potential business leads
Represent EDSI/NWPA Job Connect/CareerLink at conferences meetings and selected
social functions
Attend Chamber events and other economic gatherings as necessary
Follow up with EDSI/CareerLink employees to ensure that client expectations are met
Enter employer information into all appropriate databases and monitor employer activities
Conduct Job Task Analysis and/or WorkKeys Profiling as requested
Meet performance criteria on a weekly monthly and annual basis
Identify and follow up on OntheJob Training (OJT) and Incumbent Worker Training (IWT)
opportunities as required
Develop and execute an OJT Plan that meets the employers needs and individuals skill
sets
Monitor progress of the OJT plan and employee participation
Attend required meetings and apprise staff of discussions and outcomes
Address human resource and staff concerns
Ensure that staff and program resources are being utilized appropriately
Provide positive vision for required changes during program operation
Utilize positive communication techniques to resolve issues
Communicate with staff to incorporate appropriate concepts/suggestions
Qualifications
Bachelors degree in business education training human resources liberal arts or related
area is preferred
Marketing and sales experience preferred
Customer service experience required
Must be comfortable making presentations to large groups of people
Must be proficient in Microsoft Office applications
A valid drivers license & clean driving record required
Bring your expertise to EDSI and live our values every day: Show Up Smile and Support!
EDSI is a progressive forwardthinking familyowned company that is B Corp Certified.
Required Experience:
Manager
Employment Type
Full-Time
