Field Supervisor - Service
Field Supervisor - Service
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Job Description
Date Posted:
Country:
IndiaLocation:
423 DLF Qutub Plaza DLF Qutub Enclave Phase I Gurgaon IndiaService Supervisor
Technical
- Coordinate between Area Executives employees and customers.
- Be present at reporting place of examiners to take feedback of previous day and plan daily schedule.
- Carry out annual equipment survey
- Plan for repair schedule as a preventive method.
- Carry out NIS before taking over new construction and modernization job.
- Estimate other than prescribed work.
- Conduct toolbox talk with employees.
- Make employees continuously aware about safe work practices.
- Fatality Preventive Audits/ Toolbox Demonstration.
- Prepare quarterly review report.
- Make T orders.
- Monitor how to reduce callbacks. More so on top ten calls received.
- Inspect or reinspect to see progress of work. / Random Check for Quality.
- Manpower allotment day to day basis on callbacks received.
- Adherence to EH&S policy and practices.
- Commercial
- Meet clients regularly for rapport development.
- Communicate with examiners on regular basis take care of their problems and create confidence amongst them.
- Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
- Two months prior to the expiry of free service contract date inspect the elevator.
- Negotiate with clients for price fixation of contracts & Torder.
- Handle effective conversions when necessary.
- Lead team to complete given task and facilitate them in case of need.
- Check the opportunity to potential TBusiness.
- Make efforts for acquisition and recoveries & achieving the target.
- Followup invoices/ payments.
- Update necessary conversion/ recovery cancellation into system.
- Review regularly Net O / Payment.
- Additional Responsibilities
- Create Safety awareness and ensure our employees are working safely.
- Ensure Zero accident / incident
- Ensure Reporting of incident
- Actively participate in RQC & Safety meetings and review issues and progress.
- Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
- Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
- To conduct FPA and complete corrective actions within targeted completion date.
- Participate in Incident Investigation.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving highperformance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global peoplepowered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
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Required Experience:
Manager
Employment Type
Full-Time
