Customer Support Specialist (Polish)
Customer Support Specialist (Polish)
Posted on :
10-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Polish speaking Customer Support Specialist for their Lisbon offices.
Position: Customer Support Specialist
Location: Lisbon Portugal
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Handle sensitive and classified information with a focus on confidentiality.
- Meet deadlines while maintaining high efficiency and quality of work under pressure.
- Ensure accuracy and attention to detail understanding that even minor aspects can have significant impact.
- Make decisions and complete tasks independently with minimal supervision.
- Actively solve problems and deliver customercentric solutions.
- Focus on customer satisfaction.
- Collaborate effectively as a team member contributing to overall success.
- Track and focus on personal and team KPIs maintaining a positive resultsdriven attitude.
- Flexibly manage workload and adjust to varying order volumes
REQUIREMENTS:
- Native/Fluent level Polish both oral and written as well as fluency in English (at least B2 level).
- Ability to work in a highly sensitive confidential environment.
- Strong time management skills with the ability to work under tight deadlines.
- High attention to detail and accuracy in all tasks.
- Proven ability to make decisions and work autonomously.
- Strong problemsolving skills with a customerfocused approach.
- Enthusiasm for tracking and improving both individual and team performance metrics.
- Familiarity with SAP and backoffice operations is an advantage (training can be provided).
BENEFITS:
- Working schedule: rotative shifts MondaySunday 7AM12AM rotating shifts
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic multilingual multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach career potential.
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
