Senior Agency Relations Administrative Coordinator
Senior Agency Relations Administrative Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
POSITION SUMMARY
An exciting opportunity is available for a Senior Agency Relations Administrative Coordinator to join a growing team within the insurance industry. This role is ideal for someone who excels at building positive relationships with agents policyholders and internal stakeholders. The right candidate will have strong organizational skills attention to detail and excellent communication abilities. This position reports directly to the Agency Relations Manager and works collaboratively with a supportive team. The organization also offers excellent benefits and a strong employeefocused culture.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities include but are not limited to:
Provide administrative support to internal and external stakeholders
Respond promptly to inquiries from agents and policyholders
Collect and process paperwork for agent appointments (new or acquisitions)
Appoint new agents across multiple states and manage setup in internal systems
Deliver outstanding customer service via phone and written communication
Maintain accurate agent files and update appointment tracking spreadsheets
Build and maintain positive working relationships with agents and policyholders
Help identify challenges and assist in implementing effective solutions
Manage administrative access to agency systems
Assist with special projects as needed
Perform other duties as assigned
MINIMUM QUALIFICATIONS (KNOWLEDGE SKILLS AND ABILITIES)
5 years in an administrative customer service or similar role
- 2 years of out of state agency setup experience
College degree preferred but not required
Experience in the insurance industry (workers compensation a plus)
Familiarity with multistate agency appointments
Strong organizational and time management skills
Ability to manage multiple projects and meet tight deadlines
Proficiency with Microsoft Office Suite
Detailoriented and able to work independently or as part of a team
#LIPR1
Required Experience:
Senior IC
Employment Type
Full-Time
