Hotel Room Attendant
Hotel Room Attendant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Wurzak Hotel Group is looking for an experienced Hotel Room Attendant to support Housekeeping Department at our gorgeous property HOME2 Suites Philadelphia Convention Center. This position will be responsible for ensuring the quality service guest satisfaction and safety. Clean guest rooms in safe and efficient compliance with policies and procedures and brand standards. We are looking for someone with personality experience and drive to contribute to the continued success of this luxury property.
General Requirements
- Clean and inspect guest rooms public areas and back of the house.
- Ensure compliance with proper cleaning techniques procedures brand standards and regulations.
- Ensure proper use of cleaning equipment and supplies.
- Ensure maintenance problems are promptly reported to Engineering through proper channels.
- Respond to guest requests concerns and problems to ensure guest satisfaction.
- Log items into the Lost and Found and respond to inquiries regarding lost items.
- On time and at work when scheduled and in proper uniform.
- Attend department meetings as scheduled.
- Consistent professional and positive attitude and actions when communicating with guests and associates.
- Perform special projects and other responsibilities as assigned.
- Consistent professional and positive attitude and actions when communicating with guests and associates.
- Ensure maintenance problems are promptly reported through proper channels.
- Practice safe work habits and comply with sanitary safety security and emergency procedures.
- Respond to guest requests concerns and problems to ensure guest satisfaction.
- Check with manager/supervisor before leaving work area for any reason.
- On time and at work when scheduled and in proper uniform.
- Comply with all company policies and procedures.
- Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
- Any other tasks/duties as requested by management.
Education and Experience:
- High school education or equivalent experience.
- One or more years hotel cleaning experience.
- Familiarity with hospitality industry practices preferred.
Our Perks
- Competitive Salary
- Paid Time Off
- Medical Dental Vision health insurance
- Robust supplemental insurance for Life AD&D Pets legal and more
- Wellness programs for mental physical and financial wellness
- Hotel and travel discounts
- Generous retirement/401k benefits
- Education and professional development
Who we are:
Wurzak Hotel Group (WHG) is a Philadelphiabasedowner developer and operator of premium branded fullservice extended stay and focus service core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing longterm relationships with our guests.
WHGhas earned and maintainsits competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovationtight focus on the operational details and uncompromised guest Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the regions top hospitality companies.
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zerotolerance policy for workplace discrimination based on someones race gender disability or any other basis protected under federal state or local laws.
EEO m/f/d/h
Employment Type
Full-Time
