Operations Manager-3
Operations Manager-3
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About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twentythree locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.
What We Offer: At TaskUs we prioritize our employees wellbeing by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Operations Manager So what does an Operations Manager really do Think of yourself as a leader and the master of your department so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best after all we are a ridiculously good company so we make sure our employees are top notch. Come on now we need your full attention because its time to imagine what its like being an Operations Manager. TaskUs is the fastest growing techenabled business services company in the world. We exist to provide ridiculously innovative customer support AI operations and content security to the worlds most disruptive companies We believe our Frontline employees come first always. At TaskUs leaders eat lastin other words we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on GlassdoorsBest Places to Work list. A special place requires special people. Qualified candidates have a sense of humility an adventurous spirit and a relentless work ethic. If you are looking for more than the standard 9 to 5 youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does an Operations Manager really do Think of yourself as a leader and the master of your department so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best after all we are a ridiculously good company so we make sure our employees are top notch. Come on now we need your full attention because its time to imagine what its like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies its all about the KPIs but in TaskUs its all about solving business problems through innovation. As you tackle your new tasks for the day you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As Operations Manager you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader you must also gain the trust and respect of your employees because lets face it how can you lead when people dont believe you You need to be able to reach out to them drop by their workstations have short chitchats and make them feel important. You need to be able to identify their strengths and weaknesses take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way you are able to manage relationships better and develop people at the same time. Do you have what it takes to become an Operations Manager Requirements: So what is it were looking for Well since this is an Operations Manager post wed need someone who already has the skills to even call themselves a Manager! In other words someone who has at least three years of related working experience preferably someone who already knows how the system works specializing in a customer experience operations and management. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others like teammates and clients. We need someone who can multitask and work in a fastpaced environment. Someone who can lead and is great in analyzing situations and data. TaskUs is the fastest growing techenabled business services company in the world delivering the customer support AI operations and content security services that power the worlds most innovative companies. Listed as one of Glassdoors 100 Best Places to Work USA Todays Best Company Cultures and Best Companies for Women by Comparably TaskUs is a FrontlineFirst company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. 500 Fastest Growing Private Companies in America for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir the company raised over $250mm in 2018 from the worlds largest private equity firm Blackstone. TaskUs currently has over 15000 employees and offices across the U.S. Philippines India Taiwan and Mexico. TaskUs Inc. is an equal opportunity employer.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
Manager
Employment Type
Full-Time
Key Skills
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