Overview:
TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations enabling them to transform their digital futures
Position: Analyst Marketing Operations
Location: Hyderabad
Duration: 15 Months
Job Type: Contract
Work Type: Onsite
Job Description:
Roles and Responsibilities:
- The Quality Operations Analyst for Online audits will assist in improving the customer experience on the clients online properties by ensuring high quality data and accurate content is always shown to customers.
- The Analyst would conduct content Product and Pricing audits and assist in driving improvements in error reduction through prevention and quick resolution.
- She/he will work with global teams to provide clear guidance on issues that need to be resolved as well as determine the severity of issues to prioritize.
- Great stakeholder management is a must have.
SKILLS/EXPERIENCE:
- Ideal Candidates should have about 0 2 years of industry experience;
- preferably from the eCommerce space as a product expert in a data-oriented environment with a strong focus on accuracy and meeting tight deadlines.
Summary of key requirements:
- Graduates in any discipline
- Good understanding of online marketing terms is desirable
- High standard of written and verbal English
- Ability to learn new technologies and thrive in a fast-moving operational environment
- Strong tactical execution skills attention to detail and accuracy essential
- A positive team player with excellent interpersonal skills
- Ability to remain focused in a sometimes pressurized working environment
- Prior knowledge of the clients CMS is an advantage; but not essential full training will be provided
- This will in CST Hours
Technical Skills (preferred):
- MS Excel good to intermediate.
- Intermediate SQL & VBA experience
- HTML JR & ASP
- Strong Analytical skills
- Intermediate hardware knowledge
Mandatory Skills:
- Quality Audit
- Online audits MS Excel
- HTML JR & ASP
- Strong communication skills
Experience:
- Total Exp 0 2 Yrs
- Rel Exp 1 Yrs
TekWissen Group is an equal opportunity employer supporting workforce diversity.