Customer Service Representative
Customer Service Representative
Posted on :
06-05-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Must maintain 100% commitment to safety policies and procedures
- Partners with Account Managers to provide sales quotes
- Processes incoming inquiries into companys sales system
- Quotes customers using working knowledge of the product
- Successfully achieves budgeted Service Center sales goals
- Assists A/R personnel in creating and establishing new accounts and follows up on collections
- Coordinates with Account Managers and Service Center management to keep account activities updated
- Monitors delivery date commitments and expedites where appropriate
- Monitors customerspecific inventory for sales order fulfillment
- Makes outbound calls to potential and existing customers for new and sales growth opportunities
- Builds and maintains strong internal and external relationships
- Provides technical/service support to account management service center management and internal and external customers
- Be flexible and willing to take on additional responsibilities as needed during the early phases of the business
What Were Looking For
- 2 years in a customer service or customerfacing role
- Strong communication and problemsolving skills
- High adaptability initiative and willingness to jump in where needed
- Comfort with ambiguity and the ability to work independently
- Fluent in English (additional languages relevant to Asia Pacific or the Middle East are a strong advantage)
- Passion for building great customer experiences and contributing to a growing business
Employment Type
Full Time
Key Skills
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