Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Provide high level secretarial and administrative support for one or more of the organizations upper management or executives requiring discretion confidentiality a good understanding of technical and business vocabulary and a detailed knowledge of the organizations operations procedures and people. Collects and prepares information for use in discussions/meetings of executive staff and outside individuals. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
What Part Will You Play
- Provides administrative support to executive and may support a functional group performing a broad range of administrative functions to include highly sensitive/confidential matters. Demonstrates a high level of professionalism and discretion in the development of communications memos and agreements made on behalf of the executive. Drafts edits and proofs various types of documents including correspondence meeting minutes and presentation material. Manages complex editorial changes to documents from multiple parties. Coordinates as needed with other staff for routing and signatures.
- Serves as a gatekeeper by screening emails phone calls and visitors; applying independent judgment to determine the most appropriate allocation of executives time for scheduled/unscheduled events meetings and requests. Acts as liaison with senior management team. Interfaces with all levels of employees and external associates. Based on knowledge may meet with visitors in place of executive to discuss review or evaluate latest project matters. Creates and maintains executives list of contacts. Manages plans organizes and verifies executives calendar. Accepts event/meeting invites on behalf of the executive as scheduled time permits. May represent executive in meetings unable to attend. Answers screens responds to or routes incoming phone calls; opens and prioritizes mail. Reads reviews and responds to emails on behalf of the executive.
- Organizes meetings/events both on and offsite which may include extensive arrangements depending on the nature of the meeting and the location of the attendees. Directs and occasionally partners with catering/vendors to order refreshments as needed. Collaborates with travel department to coordinate travel arrangements itineraries and agendas according to executives preference; keeping within budget. Prepares expense reports for executive; gathers required documents; researches missing documents or billing discrepancies; submits for processing in a timely manner. Complies with corporate travel policies and expense reporting practices. Monitors business expenses/budget for the department; prepares and produces reports for executive review and approval. May provide budget recommendations.
- Researches and prioritizes issues and concerns addressed to the executive. Determines appropriate course of action referral or response using independent and incisive judgment. Provides information to callers which requires extensive knowledge of company policies practices and operations. Accountable for the executive meeting commitments and deadlines.
What Are We Looking For in This Role
Minimum Qualifications
- High School Diploma or Equivalent
- Typically Minimum 8 Years Relevant Exp
- Administrative support
Preferred Qualifications
- Associates Degree
- Typically Minimum 6 Years Relevant Exp
- Administrative support of upper management or executives
What Are Our Desired Skills and Capabilities
- Skills / Knowledge Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
- Job Complexity Works on assignments that are routine to moderately difficult requiring some decision in resolving issues or in making recommendations.
- Supervision Normally receives little instruction on daily work general instructions on newly introduced assignments.
- MS Office Creation of spreadsheets PowerPoint presentations etc.
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