Telemarketing
Telemarketing
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Job Description
Company Overview
QUKADS PRIVATE LIMITED is an IT Services and IT Consulting company headquartered in Visakhapatnam with 201 to 500 employees. It is an online global business community dedicated to helping businesses expand their reach both locally and globally. We specialize in all areas of marketing including digital direct and telemarketing to effectively promote businesses and acquire customers. For more information about our services visit our website.
Job Overview
Join QUKADS PRIVATE LIMITED as a Junior Telemarketing Executive based in Hyderabad to help us expand our client base. This fulltime role requires candidates with a minimum of 1 year and a maximum of 3 years of work experience in telemarketing. The ideal candidate will be responsible for contacting potential customers encouraging sales and managing client relationships.
Qualifications and Skills
- Proficient in cold calling and capable of engaging potential customers to generate leads and close sales effectively.
- Experience with CRM software to manage and analyze customer interactions and data throughout the customer lifecycle.
- Familiarity with Salesforce or similar platforms to support successful lead management and improved sales operations.
- Strong communication skills both verbal and written to clearly convey information and build rapport with clients.
- Skilled in lead generation techniques to identify and attract potential clients interested in our services.
- Good negotiation skills to reach beneficial agreements with clients and close sales successfully.
- Active listening abilities to understand customer needs handle queries and provide suitable solutions.
- Competency in Microsoft Excel for data organization tracking sales progress and reporting.
Roles and Responsibilities
- Conduct cold calls to potential customers with the aim of generating sales leads and converting them to clients.
- Utilize CRM systems to track customer interactions update contact information and note relevant sales details.
- Collaborate with the sales team to enhance sales strategies and achieve sales targets.
- Communicate product and service details to prospects emphasizing the benefits and advantages to the business.
- Negotiate terms and close sales deals to ensure mutually beneficial agreements for the company and clients.
- Maintain accurate records of daily activities calls made and results achieved for performance analysis.
- Participate in team meetings to share insights and learn from others to improve telemarketing effectiveness.
- Provide excellent customer service by addressing questions and effectively managing client relationships.
Required Experience:
Junior IC
Employment Type
Full-Time
