Inside Account Representative
SupercityOS is seeking a dedicated and detailoriented Inside Account Representative to join our Information Technology team. The ideal candidate will be responsible for providing exceptional support to our customer accounts ensuring their needs are met and their experience with our services is seamless.
Key Responsibilities:
Create present and fulfill quotes and Sales Orders
Stay up to date on new technology and ITrelated Assets
Assist in managing a portfolio of customer accounts and supporting key stakeholders.
Identify new opportunities to support sales efforts through upselling and crossselling.
Provide exceptional customer service to ensure customer satisfaction and retention.
Collaborate with the Sales and Accounts teams to develop and execute sales initiatives.
Track and report on account activity and performance metrics to assist the account management team.
Ready to love your job Heres what were looking for:
Bachelors degree in business Marketing or related field.
2 years of experience in account support or customer service.
Strong communication and interpersonal skills.
Proven ability to assist in building and maintaining strong customer relationships.
Excellent organizational and time management skills.
Background with technology is considered an asset.
How to Apply
If youre a dedicated team player that thrives in a collaborative environment and youre excited at the prospect of a challenging and rewarding career that blends communication and collaborative skills wed love to hear from you! Please follow this link to apply:
SupercityOS is committed to creating an inclusive environment and building a team that represents a variety of backgrounds perspectives and skills. We value diversity and recognize that experience comes in many forms and skills are transferable. Weve done our best to highlight the skills and experience needed to excel in this role however if you feel passionate about this opportunity and you truly believe that you have the background needed to contribute and thrive in this roleapply!
About Us
We arepeople focused and security driven. Since 1997 SupercityOS has built a strong reputation for offering comprehensive endtoend Managed IT Services and Security solutions that match customers with the technology that allows them to achieve their business goals.
We collaborate with clients to build and maintain robust secure and cuttingedge IT departments for thousands of users across a wide variety of companies.
We take a securityfirst approach to deliver toptobottom IT advisory and professional services. We love helping customers make the best use of their technology and empower them to achieve more!
We take great pride in our team and we are continuously committed to fostering a collaborative innovative and fun work environment. We believe in the power of teamwork and innovation and were looking for someone who shares our passion for striving for excellence in good company!
We thank all interested parties; however only applicants under consideration will be contacted.
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program
- Onsite parking
- Paid time off
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person