DescriptionEmployee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients success. WTW is the leader in Employee Experience (EX).
The opportunity
This role is an excellent opportunity for top talent to make a difference and propel your career. You will work with the industrys top consultants and recognized subject matter experts while leveraging cuttingedge employee experience and talent insights. You will gain experience working with a variety of clients across North America across industries accompanying executives and decisionmakers to elevate their employee experience and solving talent challenges.
The deal
- For you: The opportunity to work on highimpact projects develop deep subject matter expertise leverage our worldclass intellectual capital total flexibility and control in your work delivery trust and empowerment career acceleration culture of teamwork and collaboration a real focus on wellbeing and recognition
- For us: The benefit of someone who is driven committed passionate and can deliver projects with a high degree of rigour ownership curiosity resourcefulness and grit.
The role
We succeed when our clients a Talent Management Senior Associate your work will deliver client projects focused on:
- Talent strategies employee experience models and organizational transformations
- Key talent programs and practices such as workforce planning and talent acquisition career development (L&D upskilling career pathing etc.) performance management leadership capabilities succession management and DEI
- Measurement and employee listening (engagement surveys analytics etc.)
- HR effectiveness (operating models service offering/capabilities roles processes KPIs etc.)
- Organizational design (assessments macromodels mandates reporting structures etc.)
- M&A (due diligence integration planning etc.)
- Change management (stakeholder management communication training etc.)
Project delivery
- Lead or actively participate in client projects: Work with the team to build highquality project deliverables and meets established deadlines (analyze information conduct interviews build workshops and working sessions prepare recommendations and reports etc.)
- Design programs practices policies and tools that meet multiple stakeholders needs (employees managers executives etc.)
- Provide expertise in relevant areas through high quality research and analysis
Project management
- Lead project management for client projects: Coordination and alignment of internal and external stakeholders tracking of timeline and budget alignment of priorities etc.
- Build relationships internally and collaborate effectively on crossfunctional teams
Leadership
- Provide guidance to analysts in all phases of projects
- Review work of analysts to ensure quality and professional excellence standards
- Coach analysts to elevate their knowledge proficiency and autonomy
Sales and business development
- Build proposals that are fitforpurpose for client needs and untold challenges including the design of approaches key activities sequence and timeline budgets etc.
- Participate in sales discussions (exploration pitches demos etc.)
Note: Employmentbased nonimmigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
QualificationsThe Requirements
Education and professional designation
- Bachelors degree in human resources management psychology industrial relations management or a related field
- Masters degree a plus
- CPHR designation or another professional designation in the HR field would be a plus
Experience
- 57 years of experience in HR/ Talent Management/ Human capital
- Consulting experience working with clients in a professional capacity
- Project management experience in planning managing and delivering multiple projects
Language
- French: Fluent (full proficiency Written and spoken)
- English: Fluent / Proficient (proficiency Written and spoken)
Competencies and skillset
- Thorough HR functional knowledge and practice experience in and passion for talent related disciplines
- Commitment to quality; continuously works to achieve the highest quality standards
- Profound sense of rigor and desire to be thorough and adopt best practices
- Passion for solving problems and sharing solutions to exceed the expectations of the client
- Strong analytical skills and focus on details as well as the big picture
- Ability to be a selfstarter and work independently but also cooperatively in a close team environment
- Proven track record in the management and delivery of a change management project in one or more of the following: Total Reward program changes organization transformation M&A the future of work AI wellbeing and culture
- Proven ability to apply an understanding of human behavior to influence shape and deliver highly effective strategies
- Strong project management and organizational skills; Able to work and think in a methodical and orderly way; Able to manage workflow and work under pressure to meet client demands and milestones
- Outstanding written and verbal communication skillsand a demonstrated ability to interact with colleagues at all levels
- Excellent Microsoft Office skills particularly in PowerPoint
Equal Opportunity Employer
Required Experience:
Senior IC