On call Residential Aid

ABOUT US

Sanctuary for Families is New Yorks leading service provider and advocate for survivors of domestic violence sex trafficking and related forms of gender violence. Every year Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability transforming lives through a comprehensive range of services. We provide a range of wraparound services to help survivors rebuild their lives in the aftermath of abuse and work to end gender violence through three key strategies: direct services outreach and training and systemschange advocacy. Our services are available in 12 locations throughout New York City.

POSITION OVERVIEW

The Residential Aide ensures that the clients of a transitional shelter are safe monitors access to facility maintains accurate count of the number of people in the facility provides hourly tours of the facility and maintains confidentiality of the position is oncall/ as needed.

RESPONSIBILITIES

• Maintains a safe and secure environment for clients staff and visitors.
• Distributes information to residents regarding program rules and regulations.
• Ensures compliance with program safety policies and procedures.
• Screens incoming visitors to the facility by means of identification verification.
• Provides conflict resolution.
• Conducts monthly apartment inspections.
• Monitors fires safety alarm panel and responds to facility emergencies.
• Maintains a logbook of facility activities.
• Conducts hourly tours of facility to ensure its safety.
• Answers and transfers incoming calls.
• Prepares Incident/Accident and FYI reports for emergencies and violations of rules and/or regulations.
• Responds to security emergencies.
• In the absence of maintenance staff sweeps entry area courtyard and front of building as needed.
• Performs any other department or agencyrelated duties or special projects as directed.

Requirements

• High school diploma or equivalency prior security law enforcement experience preferred
• Previous experience working in shelter setting with families preferred
• Strong interpersonal skills
• Good verbal and writing skills
• CPR and First Aid certified or eligible
• Possess or able to obtain NYS security guard license
• Able to obtain an F80 certification within 6 months of hire
• Calm during crisis
• Familiarity with Microsoft Office including Outlook Excel and Word
• Ability to speak Spanish a plus

Budgeted Salary: $20.00 $20.00 per hour

Work position is OnCall HourlyNonExempt.

Work schedule is currently Inperson;must be able to meet job location schedule obligations

Benefits:

• Employee Assistance Program (EAP) free service provided to all employees and their families to help resolve personal challenges that may affect wellbeing family or career.
• Accrued sick time.

Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race creed (religion) color sex national origin sexual orientation military status age disability predisposing genetic characteristics marital status or domestic violence victim status and other categories protected under Federal New York state or New York city laws.

Survivors of genderbased violence are strongly encouraged to apply.