drjobs Warranty Administrator

Warranty Administrator

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1 Vacancy
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Job Location drjobs

Greater London - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

Lookers Volkswagen Warranty Administrator

Contract Type: Permanent

Salary: from 32000 per annum

Hours between: Monday Friday 8am 6pm

Our Warranty Administrators are fundamental within our Aftersales department! Daytoday they are primarily responsible for processing warranty claims as well as liaising with customers both facetoface over the phone and via email. We are looking for an individual with a customer service background serviced to perfection!

  • Processing warranty claims to manufacturer standards
  • Assessing the quality of warranty job cards which includes feeding back to the workshop
  • Supporting with Paint and body claims
  • Keep accurate records of warranty submissions credits rejections and customer contributions toward goodwill claims
  • Ensure maximum return from the manufacturer for all warranty work including the issue of credit notes and associated paperwork
  • Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of the Dealership manufacturer and customer
  • Previous Automotive Warranty experience is essential and experienceusingKerridge / ADPwould be an advantage as well as havingknowledge of other essential dealer systems.

You will possess attention to detail and strong organisation skills; this is essential when prioritising and scheduling work you will be able to build strong and lasting relationships with your fellow colleagues.

It is also essential that you have strong IT skills; are you able to easily navigate around the Microsoft packages

If your skills and experience match what we are looking for please apply today and a member of the Talent Acquisition Team will be in touch. Or if you require further information about this vacancy please email

About us

We are one of the top three automotive retailers in the UK proudly representing 32 manufacturer brands selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We firmly believe that our people are our mostvaluable asset. We value the commitment they make to the business which is why weare continually working toprovide a market leading rewards and benefits package.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination is inclusive and empowers our people to bring their whole self to work and reach their full potential.

If your application issuccessfulwe will conduct relevant employment checks prior to you commencing employment with includeverifying your recent employment address credit historyandastandardcriminal recordcheck. For roles that require you to drive adrivers licence checkwill also be carried out.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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