Clinic Clerk WIC Pasadena
Clinic Clerk WIC Pasadena
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Job Description
Position Description
If youre looking to be a part of a collaborative environment where your skills can make an impact explore our current opportunities in creating a better future for public health.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services community programming and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation engagement and health equity HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
This is a grant funded position.Position Overview:
The WIC Clinic Clerk performs a variety of clerical duties in support of the WIC Program. The Clinic Clerk provides highlevel customer service to program participants and applicants screens and calculates applicant eligibility processes program documentation issues benefits to clients and participates in community outreach. The Clinic Clerk ensures client satisfaction and meets performance metrics in accordance with State requirements.
Duties & Responsibilities:
- Assist clients to complete all necessary forms and documentation. Completes data entry and evaluates eligibility documents for residency identification income and immunizations. Explains WIC Program procedures use of Texas WIC card and WIC Food Benefits to clients.
- Responsible for answering phones checking in patients scheduling appointments and multitasking to assist client flow.
- Completes blood iron level check and anthropometric measurement plotting on appropriate growth charts. Maintains quality assurance standards for calibration of equipment and infection control precautions.
- Conducts community outreach provides referrals for clients needing services not provided by WIC. Makes appropriate referrals to WIC Lactation Consultant.
- Conducts Nutrition and Breastfeeding education classes.
Harris County is an Equal Opportunity EmployerRequirements
Education
- High school diploma or equivalent
Experience:
- Zero 0 to Six 6 months of clerical work or training experience
- Zero 0 to Six 6 months of experience in data entry and computers
Licensure:
- Valid Texas Drivers License upon hired
Knowledge Skills & Abilities:
- Proficient in MS Office Suite (Word Excel PowerPoint Outlook Teams)
- Excellent communication skills (verbal & written)
- Ability to demonstrate good judgment when needed to resolve any client concerns within the scope of practice
- Ability to maintain confidentiality when dealing with sensitive information
Core Competencies:
Organizational Leadership
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others
Collaboration
- Contributes to an inclusive workplace where equity diversity inclusion and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs
Innovation
- Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy sensitivity and respect
- Behaves in an honest fair and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Selfmotivated
- Organizes and maintains work environment to allow for maximum productivity
Communication
- Communicates clearly and effectively both orally and in writing
NOTE:Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentationbutONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.
Preferences
Education:
- Associates degree
Experience:
- One 1 year of clerical work or training experience.
- One 1 year of experience in data entry and computers.
Language:
- Bilingual in English/Spanish.
General Information
Position Type and Typical Hours of Work:
- Full Time Grant Funded
- Monday through Thursday from 8:00am to 5:30pm Friday 8:00am to 12:00pm and every third Saturday 8:00am to 12:00pm.
- Clinic hours may vary due to client demands.
Work Environment:
- This job operates in a professional clinic environment that is highly oriented on teamwork and excellent customer service. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
Physical Demands:
- Position requires a high level of movement throughout the facility. Ability to communicate information and accurately. Ability to enter accurate information into the computer system. Employee must be able to lift supplies five 5 lbs or greater. Working conditions involve possible exposure to infectious diseases blood borne pathogens and bodily fluids.
Work Location:
- 3737 Red Bluff Rd Pasadena TX 77503
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Employment Type
Full-Time
