We are seeking a skilled Senior Business Analyst to join our digital platform team and contribute to the success of our Smart City projects. The ideal candidate will play a crucial role in gathering analyzing and documenting systems and applications requirements to ensure the successful delivery of Smart City Projects.
Responsibilities:
- Work with stakeholders to define operations concepts and processes aligned to STE products.
- Work with stakeholders to gather and document requirements for product customization and turnkey systems.
- Perform detailed analysis of business processes and systems to identify areas for improvement including conditionbased monitoring (CBM) approaches
- Convert business needs into clear and comprehensive system and software requirements specifications
- Collaborate closely with system and development teams to ensure accurate interpretation of requirements and specifications throughout the implementation life cycle
- Conduct feasibility studies and impact assessments for proposed changes or enhancements
- Able to articulate and propose UX/UI concepts and designs of system and software such as in wireframes/prototypes
- Lead BA team to conduct workshops and training
- Prepare project documentation (e.g. Flowcharts etc.
- Make use of BPM (Business Process Modeling) techniques to extract out clearly and document client s existing business workflows.
- Able to analysis existing workflow for issues like missing information gaps or inefficiencies and propose fixes and a more efficient workflow.
- Able to help customers to clearly define and measure customer goals and performance.
- Understand customer processes goals and data and help design customized dashboards to monitor realtime performance and reports for midterm and longterm decision making.
Requirements
Requirements/Skills:
- Bachelor s Degree in Computer Science Computer or Electronics Engineering Information Technology or any related fields
- At least 10 years experience as a Business Analyst particularly with city assets management and software applications in an operational context
- Strong analytical and problemsolving abilities
- Excellent communication and interpersonal skills for effective collaboration with a diverse range of stakeholders
- Familiarity with Agile and/or other project management methodologies
- Detailoriented with the capability to prioritize and manage multiple tasks simultaneously.
- Proficient in using tools for business process management requirements gathering and documentation
- Knowledge of Smart City operations or related domains will be an added advantage
- Able to work in a fastpaced environment
- Familiar with BPM (Business Process Modelling) techniques strategies and tools
- Needs to be fluent in both English and Arabic languages.