Sales Engineering Analyst
Sales Engineering Analyst
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1 Vacancy
Job Description
Job Description:
The Sales Engineer Analyst position is a part of the Visa Acceptance Solutions (Cybersource) North America team. This esteemed role within the sales organization calls for a unique blend of sales ability and technical aptitude. As a key contributor to the success of the Indirect (Merchant) Sales organization the Sales Engineer Analysts primary responsibilities include conducting technical discovery calls providing proof of value demonstrations performing technical product deepdives showcasing APIbased demonstrations creating technical architecture diagrams authoring technical best practices documenting detailed solution requirements and offering presales support in a merchantfacing environment. Internally this role involves interaction with various departments such as Indirect Sales & Account Management Product & Solution Management Solution Architects Implementation Support Client Services and Marketing to communicate market feedback and industry trends. Light to moderate travel is required for attending sales meetings conferences merchant events and internal training sessions.
Responsibilities:
- Maintain knowledge of Visa Acceptance / CyberSource / (VAS) solutions and collaborate with internal and external stakeholders.
- Contribute to the architecture of our merchants payment ecosystem by positioning VAS solutions to address business and technical requirements.
- Collaborate with the Direct Sales team to acquire new merchants and upsell / crosssell to existing merchants.
- Articulate and demonstrate how VAS solutions fit within the merchant ecosystem to meet customer needs and requirements.
- Provide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closure.
- Support existing VAS merchants as their needs/solutions evolve.
- Actively participate in internal knowledge transfer calls clientfacing discovery calls and meetings and document detailed notes of all sessions.
- Personalize clientfacing presentations based on prior calls create necessary architectural diagrams participate in internal dryruns for stakeholder buyin conduct nontechnical and technical proof of value demonstrations as required and create technical validation documents to share with implementation merchants.
- Be comfortable executing REST APIs in Postman and demonstrating Webhook events via local or external Webhook Listeners.
- Be extremely detailoriented with the need to log all presentations documents activities notes emails and calls in Microsoft Dynamics CRM and SharePoint in realtime.
- Engage with internal teams including Product Management Product Development Customer Support and Product Marketing to relay market feedback and provide input into the design of new solutions.
- Be responsive and easily reachable via all communication channels during business hours (via Chat Email Phone Teams calls etc.
- Contribute to the completion of RFI/RFP requests as necessary.
This is a hybrid role.
Qualifications :
Basic Qualifications:
2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)
Preferred Qualifications:
3 years of technical presales experience within the payment industry.
Previous experience working with indirect / alliance / channel merchants is preferred.
Confident speaker with the ability to present interact and connect with executives engineers and other technical contacts.
Natural ability to understand and articulate complex concepts in a clear and concise manner.
Ability to architect technical solutions in response to merchants requirements.
Must be selfdriven motivated and eager to learn new technologies.
Strong desire to improve and expand industryrelated knowledge.
Strong knowledge of CyberSource / Visa Acceptance solutions are a plus.
Excellent at internal and external followups and task management.
Excellent verbal and communication skills.
Excellent analytical and problemsolving skills.
Excellent selfinvestigation research and troubleshooting skills.
Technical background including a BS degree in CS CIS or a related discipline.
Ability to travel up to 35.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: Ability to travel up to 35.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $100400 to $147800 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
