Director of Business Banking SBA Operations
Director of Business Banking SBA Operations
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Job Description
Job Description
At WSFS Bank we empower our Associates to grow their careers guide our customers to secure their financial futures and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture competitive salaries advancement opportunities and more. We are the regions locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates who make a difference every day for the people businesses and Communities we serve. We Stand For Service is more than part of our name its our mission and our purpose.
The Director of Business Banking & SBA Operations is responsible for timely and perfected closings of Business Banking Small Business and SBA loans to delight our Clients and maintain our position as the Small Business Bank of Choice. The Team is composed of 12 specialized loan closers & documentation specialists with 6 being direct reports. The incumbent will report to the Chief Business Banking Officer and will partner on new product strategies and provide best in class client experience through Delivery Transformation.
Job Responsibilities:
- Manage the Loan Closing Team responsible for commercial and commercial real estate lending groups.
- Collaborate with Relationship Managers Business Development Officers Underwriting Deposit Operations and Special Assets to ensure a seamless consistent customer experience a wellmanaged servicing portfolio and to foster an internal culture of crossselling bank products.
- Collaborate with Loan Administration Risk Management Underwriting General Counsel outside Counsel and Capital Markets to ensure conformity with lending guidelines investor guidelines and loan documentation.
- Refine policies procedures controls and processes to optimize workflow while effectively managing risks and ensuring adherence to established regulatory/credit policies and servicing guidelines and contracts and as applicable investor and rating agency standards.
- Ensure high quality outcomes from internal loan review compliance reviews internal and external audits servicer reviews and regulatory compliance examinations.
- Maintain indepth knowledge of Commercial Lending SBA standard operating procedures credit guidelines practices and trends in the industry ensuring compliance will all applicable laws and regulations.
Minimum Qualifications:
- Bachelors degree in Management Finance Accounting or other business related field.
- Minimum of 7 years of Commercial Lending experience.
- Specialist lending experience in SBA lending is strongly preferred.
- Knowledge of SBA standard operating procedures is required.
- Must possess the ability to thoroughly interpret financial data and use sound business judgement.
- Must have previous experience managing a team in the commercial lending space.
- Must have excellent interpersonal verbal and written communication skills.
- Must have experience with nCino and Salesforce or like systems to originate loans.
- Must be proficient with Microsoft Office software and can use other banking software.
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation including technical assistance with the WSFS Bank Careers website or submission process please contact us via email at
WSFS is an equal opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Director
Employment Type
Full-Time
