Technical Customer Service
Technical Customer Service
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Customer Service Representative / Call Center
Honolulu HI 96813
12 Months Contract
MonFri 8:00 am 5:00 pm
Qualifications :
Position Objectives
The Customer Service Representatives are responsible for providing quality telephone support to our customers both internal and external to Client. Supporting calls from different business offerings within the Hawaii Operations.
They provide remote customer assistance using telephone diagnostics software for technical problems.
They ensure Quality by following Client Call / System processes
Key Accountabilities
Answer customer service calls in a friendly and professional manner.
Input customer information into a computerized data base.
Oversees the Call Activity in the Center. Takes ownership in closing the loop on issues. Work closely with the Service Scheduling Specialist to deliver quality level of service to our customers.
Place in CRU /Supply / Will Call orders for our customers.
Additional Information :
Candidates must be able to lift 50 pounds and stand for extended periods of time.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
