drjobs Bilingual Customer Service Representative SpanishEnglish

Bilingual Customer Service Representative SpanishEnglish

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1 Vacancy
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Job Location drjobs

Wichita, KS - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

JOB DESCRIPTION:

Buscamos entrevistadoresbilinges para una encuesta en la comunidad Hispana. Ayude que la comunidad Latina sea representada.

**This position requires an individual who is Spanishlanguage proficient at least at conversational level. Individuals who are not Spanishlanguage proficient are encouraged to apply on our Customer Service Representative job posting.**

Telephone Interviewers are primarily responsible for screening and interviewing respondents over the phone. No sales or quotas! They talk to people across the country from all walks of life and even from around the world to obtain information on issues such as health care employment and education. The data collected provides insight for informed decisions and contributes to a better understanding of important issues facing American society.

WHAT WE OFFER:
  • Competitivepay: Excellent starting wage of $16.70 per hour
  • Possibilities for promotion and pay increase within the first nine months and then every six months
  • Flexible hours: Work between 2028 hours by selecting from availableevening and weekend shifts
  • Paid sick leave
  • Convenient location
  • Paid orientation and training
ARE YOU OUR IDEAL CANDIDATE

Successful interviewers are people of all ages and backgrounds with good communication skills who appreciate a flexible work schedule and are looking for meaningful parttime work.

This position will train and start working in our local office so you must live within commuting distance. However this can be a work from home position once you meet the requirements through successful demonstrated work in the office. The time frame is dependent on how quickly you meet the requirements.

If you are interested in working from home after that time NORC will provide computerassisted telephone interviewing (CATI) equipment but you must provide the following:

  • Stable high speed internet connection required of at least 10mbps download speeds. A direct internet connection from modem to the computer is preferred.
  • Dedicated access to a cell phone and ability to turn off notifications or incoming calls during working times.
  • Quiet private place to conduct interviews.
JOB REQUIREMENTS:
  • Must be a selfmotivated individual of at least 18 years of age that can adhere to work schedule.
  • Must be able to sit and use a telephone headset dial telephone numbers use a computer keyboard and read a script off a standardsize computer monitor for up to four 4 hours continuously.
  • Must have basic knowledge of a PC Windows environment which means comfortable with computer usage skills such as sending email or opening and using a web browser to search for information.
  • All employees hired for this position must present evidence of their identity and authorization to work in the United States (I9 documentation).
ABOUT TELEPHONE SURVEY AND SUPPORT OPERATIONS (TSSO):

TSSO staff are vital to our nationwide survey research operation. Interviewers talk to people from all walks of life to obtain information on issues such as health care employment and education. The work we do at NORC has lasting social significance and the data we gather helps legislators and others involved in setting policy make informed decisions for the welfare of all Americans.

ABOUT NORC:NORC at the University of Chicago is an objective nonpartisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic business and policy decisions. Since 1941 NORC has conducted groundbreaking studies created and applied innovative methods and tools and advanced principles of scientific integrity and collaboration. Today government corporate and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge.EEO STATEMENT:NORC is an affirmative action equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race color religion sex national origin disability veteran status sexual orientation gender identity and other legallyprotected characteristics.


Required Experience:

Unclear Seniority

Employment Type

Temp

Company Industry

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