Telemarketer

Telemarketer

We are seeking a proactive and customer focused Telemarketer to join our busy marketing team. The purpose of this role is to follow up sales and marketing campaigns calling a mix of new and existing customers to increase market product and services awareness book appointments and generate leads.

This is a fastpaced customer facing role which the successful candidate expected to deliver exceptional levels of service and meet targets consistently. If you have a positive attitude great communication skills and a proactive mindset we want to hear from you!

Key responsibilities of this role:

• To achieve call appointment and lead generation targets.
• Promote and sell the Talk Straight portfolio of Connectivity Firewall Filtering Wide Area Network and VOIP services solutions and products.
• Work with marketing and sales to implement and execute lead generation campaigns.
• Share new/key information with the wider marketing and sales team to support colleagues in their efforts.
• Develop and maintain knowledge of the education market in order to build credibility with new and existing customers.
• Achieve agreed KPIs on marketing and sales campaigns.
• Provide daily and weekly updates on campaign performance to the Head of Marketing.
• Create update and maintain CRM contact records logging all activity.

How well support you:

• Full training will be provided.
• Regular 11s with your line manager to review progress and provide support.
• Annual performance review.
• A friendly welcoming and supportive culture.
• Development opportunities.

Working Environment

We offer hybrid working to promote a healthy work/life balance working remotely and attending our Ilkley office 3 days per week. Therefore you will need to be within a reasonable commute of this office.

Essential

• Pleasant clear and articulate telephone manner.
• Confident in speaking with high level contacts.
• Excellent communication skills both verbal and written.
• Strong interpersonal skills with a customercentric attitude.
• Flexible cando attitude with a willingness to learn.
• Results orientated.
• Proficient in Microsoft Office Suite of applications.
• Selfmotivated and good planning / organisational skills.
• Good team working skills.

• Successful applicants will have to undergo a basic DBS check.

Desirable

• 1 year experience in any of the following is preferred: Telemarketing Sales Telesales Lead Generation Business Development.

• Starting salary 24570 pa.
• Performance related bonus.
• Up to 25 days holiday per year plus Bank Holidays and day off for your birthday.
• Wellbeing day.
• Volunteering day.
• Hybrid working.
• Company events.
• Company pension 5 employer contribution
• Referral program.
• Contractual sick pay.
• Employee Assistance Program.
• Contractual maternity and paternity pay.
• Health Cash Plan.
• Nonwork related training allowance.

Closing date for applications: 16/05/2025

**NO RECRUITMENT AGENCIES**

Who we are

Schools Broadband a division of Talk Straight Ltd is now the leading provider of web filtering safeguarding and security software for schools and multi academy trusts. We place safeguarding and security at the heart of everything we do and as such have received several awards from the Internet Service Providers Association for providing the best security in the country. We now protect over 2500 organisations against advanced cyberattacks and keep nearly one million school children safe online with our unique cloudbased platform.

With steady year on year growth since our inception in 2007 we are a rapidly growing company with a talent pool of over 70 employees who we place at the centre of our success.

Equal Employment Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However this job description is not intended to be an exhaustive list of qualifications skills efforts duties responsibilities or working conditions associated with the position.