Title: Patient Coordinator
Company: McPeak Vision Partners
Location: Bowling Green KY
Travel: Travel to our office in Glasgow KY will be required as needed. We do pay mileage reimbursement!
Perks:
- Full Benefits Package Medical Vision Dental and Life Insurance
- 401k Employer Matching
- Paid Time Off and Paid Holidays
- Paid Maternity Leave
- Competitive Base Pay
Hours:
- Full Time
- Our offices are open MondayFriday 7:15a4:30p.
- You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed.
Requirements:
- High School Diploma or GED Equivalent
- Favorable result on Background Check
- Basic computer skills
- Strong customer service skills
- Excitement to learn and grow
Essential Functions:
- Facilitate patient flow
- Verify medical and vision insurances
- Effectively communicate with patients doctors and managers
- Answer inquiries through phone email and in person requests
FORMAL JOB DESCRIPTION
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patients visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth checkin/out experience for patients.
Essential Duties and Responsibilities
- Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude greet patients promptly with a smile and thank them when they leave
- Answer phones (both external and internal); assure prompt courteous service at all times
- Practice urgency at all times with patients time as well as Doctors time and schedule
- Manage patient flow in the office
- Knowledge of common fees charged for common visitsand collect correct payments
- Complete daily reconciliations / close day / countdown cash drawer
- General office duties and cleaning to be assigned by manager
Other Skills and Abilities
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow adapt and accept change
- Consistently creating a positive work environment by being teamoriented and patientfocused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to interact with all levels of employees in a courteous professional manner at all times
Education and/or Experience
- High school diploma or general education degree (GED); or oneyear related experience and/or training; or equivalent combination of education and experience
If you need assistance with this application please contact. Please do not contact the office directly only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
IC