Holiday Sales - Guest Experience Manager - HS1
Holiday Sales - Guest Experience Manager - HS1
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Job Description
Guest Experience Manager
Holywell Bay Holiday Park Cornwall
Are you a fun loving people person looking for a career with a little more life Join us as a Guest Experience Manager where guest experience comes first and creating amazing memories is second nature.
The Role
- Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments
- Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct maintained and up to date
- Ensure that all communication lines telephones & operational hours are managed and handled in a timely manner
- To ensure that all gas and electrical testing is carried out within the agreed timescale
- Manage budgetary costs for holiday sales and monitor and maintain effective cost controls
- Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.
PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all Team Members to share this commitment. Background checks including DBS (or equivalent) will be carried out.
At Parkdean Resorts we dont leave unforgettable moments to chance.
We pitch in we work hard and we grow challenging and inspiring each other to make great things happen every single day. Were the people people Parkdean people were family creating amazing memories together.
What we live by & what we look for
Care we care about our guests our people and our communities.
Pace we make great things happen making the most of every minute.
Difference we celebrate difference and encourage each other to be ourselves.
Belonging were family offering a home away from home where people feel safe.
Value we value all.
Parkdean perks:
- 25 discount on holidays for friends family & you
- Standby breaks available at a discounted rate
- 30 off food & drink
- Clear career pathways with development & progression
- In house incentives & competitions
Creating amazing memories is in our DNA is it in yours
Other details
- Pay TypeSalary
- Employment IndicatorEstablished
- Hiring Rate31493.00
Required Experience:
Manager
Employment Type
Full-Time
