Retail Sales Supervisor

Our Retail Sales Supervisors are a major driving factor behind Bobs Discount Furnitures success and expansive growth in the retail Bobs you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the Bobs Way our Retail Sales Supervisors find satisfaction in leading a motivated driven commission sales team in a low pressure honest gimmick free and enjoyable shopping environment.

No phony sales no phony gimmicks justeveryday low prices and value! We call it the Bobs Way because no one does it better! Bob Kaufman Founder and President Emeritus

Our Retail Sales Supervisor:

Using some of the best technology in the retail furniture industry our Retail Sales Supervisor will coach train and lead a team of Retail Guest Experience Specialists o make our customers furniture dreams come true. Working alongside our customers to understand their design wants and budget needs; while working to exceed commission sales goals in a welcoming retail environment.

Our New Concept Store:

Combining our visual displays online product catalogs this new concept will provide a new fresh approach to the furniture buying experience.

Major Duties and Responsibilities:

• Open and close Showroom according to Bobs Policy and Company expectations

• Oversee sales floor with goal of assuring highest level of service to customers highest closing rate and maximum average sale

• Ensure continuous training coaching and mentoring of Guest Experience team

• Exhibit an enthusiastic Showroom presence and conduct oneself according to Sales Floor Guidelines expectations

• Practice Management Involvement consistently to assist the Guest Experience team in performing a highcaliber customer service and sales centric experience

• Performing Bobs Huddles and Drills with high enthusiasm setting the stage for the days activities creating a fun and learning filled environment.

• Coach to Bobs Mystery Shop Guidelines to meet Customer needs and Company expectations.

• Training observing and ensuring Guest Experience team is following the Bobs 7 Steps of Selling to ensure every Bobs Customer has a consistent service centric experience

• Engage in ongoing E Learning and other training modules provided by Bobs to continue to educate and enhance product knowledge

• Actively build the Bobs Brand by asking Bobs Customers to rate our service

• Engage and complete the sales process and Customer centric service by ensuring that all required processes are completed accurately and timely

• Work to ensure that Bobs Showroom is customer ready at all times

Required Qualifications

• Ability to lead and manage people

• Ability to display analytical critical thinking and problem solving skills

• Ability to use sound judgment and practice sound decision making

• Ability to actively listen communicate effectively and utilize communication tools appropriately

• Ability to motivate self and others

• Proven ability to effectively manage ones own time and the time of others

• Proven ability to identify root cause and manage and improve process

• Ability to set clear goals and expectations

Preferred Qualifications

• 3 years minimum successful supervising Customer Service environment

• 3 years minimum Supervisor/Management experience

• Retail and Sales leadership experience

Expected Base Pay Not Including Potential Commissions Incentive Bonus etc. Opportunities:

It is policy of Bobs Discount Furniture Inc. to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race religion color sex age national origin disability pregnancy citizenship veteran or military status or any other protected status in accordance with federal state or local law.

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