Chief Operating Officer
Chief Operating Officer
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1 Vacancy
Job Description
About TechnoServe:
TechnoServe staff are local95 are from the countries in which they work. We put a high premium on collaboration and entrepreneurship. We hold ourselves and each other to the highest standards of integrity and transparency. And we focus on delivering lasting impact for our mission.
Position Overview:
As a strategic partner to the CEO and TechnoServes Executive Leadership Team The Chief Operating Officer (COO) will be responsible for overseeing program and operations around the world. With over 150 active programs in multiple sectors and across more than 30 countries this is a complex and dynamic position.
By aligning resources and developing systems to professionalize and harmonize field operations in an everchanging international development landscape the COO will oversee our regional directors and support our country offices to grow their portfolios while ensuring that we continue to execute highquality programs that comply with donor regulations and local law while delivering meaningful and lasting change to our clients.
The COO is a member of the Executive Management Team (EMT) and as such will help decide a range of important questions that impact the organization as a whole. The COO will be a key leader and ambassador for TechnoServe. The COO will supervise a team of highly experienced senior professionals spread across several countries and continents. This team currently includes four regional directors and a global program director.
Primary Functions & Responsibilities:
The COO must successfully achieve strategic objectives by managing quality program implementation financial and budgeting targets compliance with policies and procedures and team development and performance.
- Supervise the executing arm of TechnoServe by leading Regional Directors who in turn manage Country Directors and Project Managers. Foster a culture of accountability through clear expectations and performancedriven KPIs.
- Develop and implement a systematic approach to consistent delivery of high quality project management and outcomes including among others robust systems and processes for project management quality assurance and adaptive management.
- Oversee and build on existing systems and processes to ensure that our projects manage their spend consistent with both donor budgets and annual corporate budgets.
- Ensure and improve operational structures that facilitate country offices to execute world class programming consistent with TechnoServes mission and values.
- Ensure programs operate efficiently and are in compliance with TechnoServes Code of Conduct internal policies and procedures donor/partner requirements and other regulatory/legal requirements in all program geographies.
- With support from our Program Development Group our Technical Practices our SI group and our Advancement group support and incentivize RDs and CDs to cultivate new funders and partners and to effectively manage existing relationships with partner organizations.
- Lead and participate in all activities of the Senior Management and Executive Teams.
- Working closely with several other EMT members including the Chief Human Resources Officer Chief Financial Officer and the Chief Transformation Officer contribute to building team trust cohesion and integrity in oversight of the organization.
- Provide leadership to develop interteam communication collaboration and cohesiveness.
- Lead and support efforts to ensure that TechnoServe continues to attract and retain world class talent.
- Report to the Board of Directors periodically as required and directed by the CEO.
- Lead TechnoServes annual planning process and contribute to TechnoServes budgeting and budget updating processes
- Effectively help represent TechnoServe to funders partners media and others in coordination with the CEO or others.
Basic Qualifications:
- Masters Degree with a minimum of 15 years of experience managing international field operations of an international development organization
- Proven project management expertise gained by handson project management in remote and difficult geographies
- Experience communicating in multicultural and multilingual settings including transferring best practices between environments
- Experience developing and implementing systems to professionalize field operations including common language and standards that can be adapted locally.
- Private sector and international experience skills and understanding
- Experienced and skilled manager with a demonstrated ability to lead and manage geographically dispersed teams
Required Languages: English Fluency Required. Fluency in Spanish or French is preferred.
Travel: Frequent travel to the field is an important part of this role. The amount of travel will vary as our needs do and will likely rarely be less than 25 time and may spike up to 50 or more from time to time.
Preferred Qualifications:
- Experience overseeing both direct implementation projects and Market Systems Development (MSD) projects.
- Experience overseeing field operations that are equivalent to or larger than TechnoServes
- Experience in primary agriculture and/or agribusiness and/or supporting MSMEs (micro small and medium enterprises.
Knowledge Skills and Abilities:
- Strong analytical skills and business acumen
- Clear and effective communication skills written and verbal
- Flexible thinker able to adjust to new situations and realities (given the changing nature of how development work may be funded in the future).
- Understands and demonstrates personal selfawareness selfregulation empathy and respect for others
- Works effectively and collaboratively with diverse groups of people
- Comfortable working and building consistency in an entrepreneurial decentralized environment
- Balanced view of risk management and agility
Supervisory Responsibilities: Four Regional Directors and one Global Program Director (currently based in 5 different countries)
We have a preference for candidates who are located within a commutable distance to our Headquarters based in Arlington Virginia US.
We encourage all qualified individuals who share TechnoServesvision of improving the lives of others through proven business solutions to apply.
With our commitment to diversity we are proud to be an equal opportunity employer andaffirmative action employerand do not discriminate on the basis of gender race color ethnicity religion sexual orientation gender identity age HIV/AIDS status protected veteran status disability and all other protected classes.
We are also proud of our commitment to protecting staff partners and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.
If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources ator call 1 .
Required Experience:
Chief
Employment Type
Full-Time
