Computer Support Specialist
Computer Support Specialist
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USD 44100 - 58800
1 Vacancy
Job Description
George Fox Universitys IT department is seeking a skilled and motivated team player to fill the role of Computer Support Specialist.
About the Job:
The Computer Support Specialist will combine an eager desire to help people with strong technical aptitude to provide handson computer and technical support to employees across the university. They will work to ensure that employees are equipped with tools needed to do their work and help them make the most of those resources.
Job responsibilities include but are not limited to:
- Configuring deploying and tracking all Windows and macOS computers. 40
- Diagnosing and repairing software/hardware related problems on Windows and macOS computers. 25
- Managing and updating computer builds and images. 10
- Installing software and hardware on faculty staff and lab computers 10
- Assisting customers with technology issues on the phone at Service Desk or at their work location. 15
- Evaluating and troubleshooting issues related to AIpowered applications used by faculty and staff such as productivity tools research assistants or learning platforms.
- Assisting with the deployment and configuration of AIdriven tools and services ensuring compatibility with existing systems.
- Monitoring the performance of AIintegrated systems and reporting any anomalies or issues.
- Communicating effectively and courteously with others including employees students and the public in a spirit of teamwork respect and customer service.
- By actions words and lifestyle be a Christian role model to students whether through casual contact or in a formal supervisory role.
- Demonstrating awareness respect and appreciation for diversity of culture background race sex political views expressions of faith etc. and works well with a variety of people.
- Other duties as assigned.
A day in the life of this position:
The Computer Support Specialist will often have a variety of planned and unplanned work throughout their day. Deployments are scheduled for new computers and within the same day users will request help with hardware or software problems.
Were looking for candidates who have:
- A Bachelors Degree or equivalent work experience.
- Demonstrated proficiency with Windows macOS and iOS hardware and software systems.
- The ability to extend strong customer service to a broad range of constituents.
- Demonstrated experience with modern deployment and configuration tools for doing largescale machine deployments.
- A familiarity with application and desktop virtualization.
- Demonstrated experience working with and configuring networks servers and printers.
- Manual dexterity needed to handle very small parts and tools.
- A strong attention to detail along with the ability to develop and adhere to standardized processes.
- The ability to communicate effectively in English both orally and in writing.
- Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore only applicants who do not require sponsorship for employment visas now or at any point in the future should apply.
- A commitment to the Universitys Theology of Racial and Ethnic Diversity.
- A desire to work with a diverse community of students and employees who represent various cultures backgrounds abilities ethnicities political views and expressions of Christian faith.
- A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith.
Preference Will be Given to Those Who Have the Following Attributes:
- Experience with AWS AppStream.
Job information:
- Hours Per Week: 40 hours 1.0 FTE) Monday through Friday
- Primary Work Location: Newberg Campus
- Working Conditions: Physical requirements are those of a normal office environment. Must have the ability to lift more than 25 pounds and perform any activities such as balancing bending/stooping climbing stairs crouching etc.
- Supervisor: Director of Technology & Media Services
George Fox University has been transforming students lives for over 125 years. We are a Christcentered community that prepares students spiritually academically and professionally to think with clarity act with integrity and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first with Christ at the center of our work embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.
Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the universitys mission as described in the Statement of Faith and Community Lifestyle Statement on our website.
As a Christcentered community George Fox University is an institution that values diversity as an essential dimension of Gods design for human communities. In seeking to become a more inclusive community we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.
What is most appealing about working at George Fox University
- Faithfriendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures praying with staff members and students at work and helping to make an impact on the world in a way that promotes Christian values.
- Unapologetically Christian: As a university we have an enduring commitment to Christ his kingdom and the truth of Gods Word.
- Live out your calling: You are able to use your Godgiven talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ.
- Equip students for kingdom work: You can be a part of helping students discover their callings at which they will be able to glorify the kingdom of God just as they have seen you do.
For your personal wellbeing we offer:
- A strong Christian vision and missionled organization with opportunities for your growth and contributions.
- Wonderful Christian peers and a vibrant student population.
- A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by.
- Free Fitness Center membership.
- Free parking.
- Rich employee benefit package.
Application Procedures kindly apply only through this website
When completing the online application please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume:
- Letter of Interest
- Curriculum Vitae (CV) or Resume
- Other supporting materials may be requested at a later stage of the review process.
Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled.
We invite you to Be Known at Oregons largest private and nationally recognized Christian University!
**This position is subject to close at any time regardless of the date on the posting.
**Have questions or need assistance with our application process Contact
Equal Employment Opportunity Policy
The university is an equalopportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex age race color marital status national origin disability veteran status or any other status to the extent prohibited by applicable local state or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship including promotion pay training classification performance reviews discipline and termination.
George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the universitys faith statement and its statement of community responsibilities. Within the context of this agreement and commitment employment opportunities are otherwise available to all persons on the basis of their experience and skills.
In the recruiting process the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the universitys workforce to better match their availability in the labor market. Hiring decisions are based on the applicants qualifications as they relate to the needs of the position.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
