1st Line IT Support (Hybrid Working)
1st Line IT Support (Hybrid Working)
Posted on :
03-05-2025
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1 Vacancy
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Job Description
Are you passionate about IT Support and looking for an exciting opportunity in Barnsley Our esteemed client a leading car dealership is seeking a dedicated 1st Line IT Support Technician to join their vibrant Customer Support team.
Job Role: 1st Line IT Support (Hybrid Working)
Location: Barnsley S71
Salary: Basic Salary 26416
Hours: 40 Hours Per Week Monday Friday: 8am 5pm (1 hour lunch) Rotating Saturdays: 8am 12pm (Time taken back in lieu)
In this fulltime permanent role youll be the first point of contact for our internal colleagues providing topnotch IT support. Youll handle everything from logging and troubleshooting calls to liaising with other departments maintaining the highest standards of customer service.
This is a Hybrid role working on site and also from home (the first 6 months during probation will be worked from the office full time you will then move on to hybrid working from month 7).
Key Responsibilities:
- Provide professional IT support via phone email and live chat.
- Log and manage support tickets ensuring timely updates and resolution.
- Perform administrative tasks such as starters and leavers checks and contract changes.
- Collaborate with various departments to uphold exceptional customer care standards.
Requirements:
- Previous experience in IT Helpdesk and customer service.
- Ability to communicate effectively with customers of varying technical abilities.
- Experience in a highpressure environment.
- Punctual reliable and an outstanding communicator.
- Minimum of 1 year of IT Helpdesk experience.
- Full UK driving licence and proof of right to work in the UK.
In addition to receiving a competitive salary for the right candidate this position will offer:
Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
This role is perfect for someone looking to develop their career in IT support and make a significant impact within a dynamic team. Ready to take on this exciting challenge Apply now!
To apply for this role please send your CV to Grant or call 0.
#ITSupport #BarnsleyJobs #CareerOpportunity
Requirements
Requirements:
- Previous experience in IT Helpdesk and customer service.
- Ability to communicate effectively with customers of varying technical abilities.
- Experience in a highpressure environment.
- Punctual reliable and an outstanding communicator.
- Minimum of 1 year of IT Helpdesk experience.
- Full UK driving licence and proof of right to work in the UK.
Requirements: Previous experience in IT Helpdesk and customer service. Ability to communicate effectively with customers of varying technical abilities. Experience in a high-pressure environment. Punctual, reliable, and an outstanding communicator. Minimum of 1 year of IT Helpdesk experience. Full UK driving licence and proof of right to work in the UK.
Education
Minimum of 1 years IT Help Desk Experience
Employment Type
Full Time
Key Skills
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