Operations Specialist II- Image Services
Operations Specialist II- Image Services
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Job Description
If you want to make valuable contributions to your team and expand your knowledge skills and expertise in Home Lending Operations then JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility your skills and capabilities can increase and be finetuned to make you more agile and versatile in reaching your career potential.
As an Operations Specialist II Image Services in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank. Our Image Services department is crucial to our Loan Administration organization and essential in ensuring we provide the full scope of service to our Mortgage Servicing. Your role on a day to day basis is key to helping us succeed in our commitment to our customers.
- Perform basic clerical tasks such as filing photocopying faxing imaging data entry and open correspondence
- Create and maintain loan files
- Work with the underwriting department
- Provide coverage for any of the support roles as dictated by absences or volume fluctuations
- Monitor and update various system records and credit website
- Communicate with external agents and internal colleagues to resolve issues and discrepancies
- Perform additional duties as assigned
Required qualifications capabilities and skills
- Possess strong attention to detail and excellent problemsolving skills
- Ability to work in a fastpaced environment
- Basic office and computer skills
- Excellent written and verbal communication skills
- Ability to work independently or as part of a team
Preferred qualifications capabilities and skills
- High school diploma or equivalent
- Customer service experience
Required Experience:
Unclear Seniority
Employment Type
Full-Time
