DescriptionClinical Application Specialist
Responsible for executing the Clinical Application strategy to provide ongoing support to customers in order to achieve maximum utilization of ASP products and increase customer satisfaction and loyalty. Work with demand generation and clinical education representatives to provide second level support training and support on ASP products and / or processes based on international standards and recommendations to our customers. Develop strong clinical relationships with key opinion leaders to better understand the needs of the clinical education market. Develop and standardize processes and tools across the region in collaboration with business leader and key business partners.
Responsibilities:
- Develop educational programs and content to provide clinical support and expertise to physicians nurses and other medical professionals on ASP products and scientific issues related to endoscope sterilization and reprocessing;
- Stay uptodate on best practices and guideline updates in the CSSD and GI suit and spread this knowledge throughout the ASP organization;
- Develop the tools to demonstrate the proper use of the products to customers;
- Provide theoretical and practical training to the internal sales force clients and distributors;
- Identify business opportunities for ASP and provide information on competitive products;
- Prepare report of education plans and suggest improvements based on customer needs;
- Coordinate and participate as a speaker in product trainings and contribute to the development of subject matter experts for participation in professional education events;
- Interact with Medical Affairs and Copy Review to ensure that educational content meets all publishing and communication standards;
- Responsible for communicating business related issues or opportunities to next management level;
- Performs other duties assigned as needed.
Qualifications:
- BSc Degree (health care discipline preferred i.e. Nursing BioEngineer Surgical Instrumentation Dentistry Pharmacy or Biochemistry).
- A minimum of five 5 years of health care experience is required.
- Clinical experience in sterilization and / or highlevel disinfection (desired).
- Desirable postgraduate degree in health specialty or related field.
Required Experience:
Unclear Seniority