drjobs Business Development Account Manager

Business Development Account Manager

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1 Vacancy
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Jobs by Experience drjobs

5years

Job Location drjobs

Lagos - Nigeria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Objective & Summary


This job holder is responsible for generating quality opportunities initiating and developing client relationships.





Key Duties & Responsibilities

Achieve Sales Targets


o Meet Sales Target: Ensure quarterly and annual sales targets are met.

o Track Opportunities: Capture all opportunities in the CRM system.

o Align Opportunities and Revenue: Ensure the number of opportunities and their revenue potential align with the expected closing rate.

o Upsell new solutions to existing clients.

Embody the 3 Core Pillars of the company s culture.

Build a personal relationship with client management team/IT.

Establish and maintain relationship with engineering procurement finance and legal team on a daytoday basis to ensure best/undelayed service to our clients.

Ability to assist billing with client s nonpayment issues.

Regularly provide feedback/updates from clients on both new opportunities and existing clients.

Assist the BDAO in ensuring client KYC is filled contract welcome pack to be sent post installation renewals etc.

Ensure the appropriate escalation matrix (Discounts client issues and delays) is followed.

Know workflow of SAR new deals upgrades demo upgrades downgrades modifications change management forms etc.

Ensure SLA and Service contract is shared with the client.

To manage and prioritise all tasks on a daily basis to ensure no delays.

Communicate/escalate issues to engineering or management to better Netcom service.



Relationship Mgt internal (liaise collaborate)


Finance on the workflow of SAR new deals upgrades demos downgrades modifications change management forms etc.

Day to day operational business solutions interface between departments.


Legal to ensure the aspects of contract signing service contracts revisions are done.


Ensure SLA are all updated and documented.




Requirements

Essential Skills / Knowledge

Experience with both Microsoft operating system and Apple operating system

Strong verbal and written communication.

Good presentation skills for business reports

Ability to organize and conduct purposeful Departmental/ Unit meetings

Ability to develop and maintain business relationships with internal and external stakeholders.


Desirable Skills / Knowledge

A polite friendly and diplomatic behaviour

Outgoing and reliable personality

Speak Confidently and firmly

A passion for selling

Opportunistic in approach

Ability to communicate with people at all levels

Ability to organize and conduct purposeful meetings

Establish and build a strong relationship with management of Netcom clients

Strong negotiation skills

A high degree of selfmotivation

Resilience and persistence

Persuasiveness

Quick thinker

Problem solver

See it own it attitude

Time management skills

Ability to do multiple tasks at once

Self initiative but also able to work as part of a team

Ability to generate ideas

Strong administrative skills

Good understanding of Microsoft operating systems.

Able to use properly MS Word Excel and Powerpoint


Education and/or Professional Qualifications

Graduate degree qualification is essential.

Affiliation to professional bodies

Minimum of 5 years postqualification experience



Benefits

  • Healthcare Insurance (HMO)
  • Paid Leave
  • Group Life Insurance
  • GYM Membership
  • Hybrid work model
  • Professional Development Reimbursement


  • Employment Type

    Full Time

    Company Industry

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