Project management support tasks
- Track project schedule milestones and deliverables
- Follow up with workstreams to review and update Actions Log and monitor issues resolution
- Consolidate progress status reports and provide ongoing updates to project teams and key stakeholders
- Support on policy documentation process manuals and communication materials
- Prepare and organize workshops and project meetings including presentations for stakeholders
Systems & Technology Solutions
- Assist with minor travel system settings changes enhancements and updates to ensure the travel platform is running smoothly
- Support implementation activities such as concept and design development basic configuration UAT and technical documentation
- Track system performance metrics and report any recurring issues or opportunities for optimization
- Identify opportunity areas to harmonize multiple travel tools and systems creating efficiency and end user satisfaction
- Monitor the internal IT ticketing system and support resolution and closure of open and overdue tickets
Operational management support task
- Provide support to travelers as well as internal and external travel partners on general requests queries and issues (e.g. booking process changes cancellations etc.
- Prepare and distribute regular travel news updates including travel tips and any relevant information to internal teams and travel partners
- Update and maintain the Travel intranet website with uptodate content on policies guidelines and FAQs. Ensure that information is accessible to all relevant contacts and partners
- Collaborate with internal teams and travel agency partners on operational topics process alignments and ad hoc task
Qualifications :
- Degree in Business Administration / Information Technology / Project management / Human Resource preferably with masters degree
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint) basic website content management and Power BI knowledge is a plus
- Familiar with project management tools travel management platform and apps is a plus
- Good communication skills positive learning attitude and confident in sharing ideas
- Strong analytical skills astute and meticulous
- Multitasking skills with tenacity to work with tight deadlines
- Adaptable working under a challenging and everchanging environment
Additional Information :
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Fulltime