Support Services Program Manager
Support Services Program Manager
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1 Vacancy
Job Description
Job Title: Support Services Program Manager
Location: Baton Rouge LA
Duration: up to 5 years
Job Description:
The scope of the proposed services will include the following:
- Provide day-to-day project management support.
- Creation of project documentation: status reports project schedules and plans meeting
- minutes track risks and issues other documentation as needed.
- Activity and resource planning.
- Analyze project risks & issues and identify ways to mitigate them.
- Process monitoring.
- Monitor project deliverables.
- Conduct cost/benefit analysis.
- Document specifications and requirements tracking.
- Provide day-to-day support for on-going processes.
- Provide on-going evaluation and improvements for processes; work in needed areas to provide support services for agencys workload demands.
Expertise and/or relevant experience in the following areas are mandatory:
- 10 years managing IT projects.
- 10 years experience working with enterprise content management and enterprise capture solutions.
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
- Familiarity with the client policies processes and workflows.
- Experience managing projects for or on behalf of the client.
- Applicant should have prior experience with large-scale electronic document management systems and workflows.
- 2 years experience administering and managing large projects.
- Experience with rate setting cost allocation and invoicing.
- Experience determining and establishing line of service costs.
- Experience managing task orders.
- General understanding and experience with electronic document management systems and workflows.
Employment Type
Full-time
