Business Development Specialist
Business Development Specialist
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Job Description
We SummitNext Technologies Sdn. Bhd. are a BPO and Technology Solutions provider where innovation meets excellence.
As we continue our rapid expansion we are on the lookout for passionate and driven individuals to join our team as Business Development Specialist providing outstanding support to our renowned clients in the Business Process Outsourcing (BPO) sector with outstanding service and professionalism.
Position
Business Development Specialist (English Written & Verbal Remote)
Key Responsibilities
- Targeted Lead Generation: Identify decisionmakers in industries requiring customer support backend operations and data annotation services. Use tools like LinkedIn Sales Navigator Apollo and industry databases to source highpotential B2B leads.
- Market Research: Develop understanding of the data annotation market (image/text/audio tagging AI training datasets) and evolving customer support trends (omnichannel selfservice platforms). Analyze competitor strategies and emerging BPO demands in the US/UK regions.
- Pipeline Development: Build and maintain a qualified pipeline using email campaigns cold outreach and CRM systems. Collaborate with marketing to create tailored content (case studies whitepapers) highlighting SummitNexts expertise.
- Sales Channel identification: Develop new sales channels other than emails LinkedIn or cold calls. This could be industry events partnerships collaborations etc.
- Relationship building: Build relationships with prospective and existing clients for future business opportunities.
Job Requirements
- 25 years in B2B lead generation preferably in BPO customer support or data annotation markets.
- Strong grasp of US/UK business etiquette and procurement processes for outsourcing.
- Expertise in CRM platforms (e.g. Salesforce) and prospecting tools (e.g. ZoomInfo/Apollo/Sales Navigator).
- Analytical mindset with excellent communication skills for crosscultural client engagement.
- Bachelors degree in Business Marketing or related field is required. MBA is desirable.
Job Type
Fulltime (Remote)
Monday to Friday
Salary
Basic: INR annually
Performance KPI: Incentives for leads and converted leads
Benefits
Flexible work arrangements
Training & certifications in customer support tools and data annotation platforms
Career advancement opportunities
Professional development programs
Collaborative global team
Expected Start Date
Immediately
How to Apply
Your application will only be considered when you send back short answers to any 4 questions from the following. You may choose to use any medium (docs ppt email body etc) to gather your answers. Please send your answers to
- When targeting US vs. UK prospects for BPO services how would you adjust your approach to align with regional business pain points or procurement processes Provide industryspecific examples.
- Describe a lead generation campaign you executed in the BPO customer support or data annotation space. What strategies (e.g. tools messaging) did you use to identify and engage decisionmakers and what quantifiable results did you achieve
- Walk us through your stepbystep process for cold outreach (e.g. email LinkedIn calls) to a decisionmaker in a niche like fintech needing backend documentation operations for US client looking for business in SEA markets. How do you personalize your approach to increase response rates
- How do you structure followup sequences for unresponsive leads Share an example where persistent followup led to a successful conversion
- If tasked with expanding into Australias SaaS market what tools and strategies would you use to build a prospecting list from scratchand how do you do a company background research and industry research in such situations.
- Imagine you need to generate leads for a new SummitNext service: AI training data for autonomous vehicles. Outline your first 30day plan including tools outreach channels and KPIs.
Find Out More About Us
- Glassdoor:
- Website:
Employment Type
Full Time
