Salesforce Business Systems Analyst
Salesforce Business Systems Analyst
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Job Description
Position Description:
CGI is Canadas leading independent IT services firm and we are continuing to grow! As we expand in Atlantic Canada we are looking for your expertise passion and commitment to join our team. We are currently seeking an experienced Salesforce Business Systems Analyst to collaborate with business stakeholders define requirements implement Salesforce solutions and optimize systems to drive organizational success.
Your future duties and responsibilities:
Gather business requirements and document user stories for Salesforce solutions.
Configure and customize Salesforce (Sales Cloud Service Cloud etc. to meet business needs.
Collaborate with technical teams for system integration and data management.
Provide ongoing user support troubleshooting and process improvements.
Assist in testing deployment and training efforts for Salesforce solutions.
Stay current on Salesforce updates and recommend system enhancements.
Required qualifications to be successful in this role:
Bachelors degree in Computer Science Information Systems Business Administration or a related field.
3 years of experience as a Salesforce Business Systems Analyst.
Strong knowledge of Salesforce configurations customizations and integrations.
Experience with business analysis requirements gathering and documentation.
Familiarity with Agile methodologies and Salesforce development tools.
Excellent communication skills and ability to collaborate across teams.
Knowledge of local industries (e.g. healthcare government) is a plus.
Salesforce Administrator certification preferred.
#LIOA1
Skills:
- Agile BA Practitioner
- Business Analysis
- Salesforce
- Salesforce Administrator
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and wellbeing and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equalopportunity employer we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process please let us know. We will be happy to assist.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Employment Type
Full-Time
