Assistant Manager Operations
Assistant Manager Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
4-5years
RM 6000 - 6000
1 Vacancy
Job Description
Key Responsibilities:
Assist in planning and executing daily collection schedules across all depots in Malaysia.
Coordinate with depot managers and PUSH drivers to ensure smooth ontime collection activities.
Monitor operational KPIs such as collection volumes driver performance and service coverage.
2. Fleet & Route Coordination:
Support fleet deployment and routing based on operational needs and collection volumes.
Use route planning tools to ensure efficient coverage and timely pickups.
Track vehicle usage and assist in improving route efficiency in collaboration with the logistics team.
3. EHSS Compliance:
Enforce health safety and environmental protocols at depots in line with internal standards and local regulations.
Conduct regular audits to ensure depot operations meet EHSS requirements.
Assist with documentation and compliance for operational licensing.
4. Reporting & Data Management:
Collect analyze and compile daily weekly and monthly operational data.
Prepare internal reports for management and operational dashboards.
Generate tailored performance reports for major customers as needed.
5. Customer Engagement:
Serve as an operational liaison for major customers to ensure excellent service delivery.
Respond to customer feedback or issues and coordinate internally for resolution.
Maintain strong working relationships with key accounts to support retention and service satisfaction.
6. PUSH Driver Incentive Support:
Track driver performance and assist in administering the incentive program.
Engage with drivers to promote motivation and provide feedback channels.
Help organize communication and engagement activities for PUSH drivers.
7. Collaboration & Coordination:
Work closely with depot staff internal departments and external partners to ensure operational targets are met.
Support the Head of Operations in implementing operational strategies and initiatives.
Requirements
Qualifications & Skills:
Bachelor s degree in Operations Logistics Supply Chain Management or a related field.
3 5 years of experience in logistics operations or service delivery (experience in sustainability or waste management is a plus).
Strong coordination analytical and reporting skills.
Excellent interpersonal and communication abilities with a customerfirst mindset.
Familiarity with EHSS practices and Malaysian regulatory compliance.
Proficient in Microsoft Excel and basic reporting tools.
Willing to travel within Malaysia as required.
Employment Type
Full Time
