Full Time Customer Service Rep 638
A growing wholesale company in Brooklyn is looking for a customer service representative.
Responsibilities:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions process customer accounts and file documents
- Follow communication procedures guidelines and policies
- Take the extra mile to engage customers
Salary: $52k/Year
To apply please send your resume to