Learning Experience Designer Revenue Enablement
Learning Experience Designer Revenue Enablement
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1 Vacancy
Job Description
Freshworks is looking for a highly creative and techsavvy Learning Experience Designer to join our expanding Revenue Enablement team. In this role youll lead the design and development of impactful measurable learning programs and resources that empower Freshworks teams to engage with and sell our products effectively. Youll partner closely with our GotoMarket (GTM) teams to create educational content and training materials that enhance sales performance and product knowledge. With a deep understanding of adult learning principles youll translate complex business requirements into engaging and effective learning solutions in collaboration with subject matter experts and key stakeholders. This is a unique opportunity to shape the learning experiences that fuel our sales partner and customer success teams.
Key Responsibilities:
- Collaborative Curriculum Design: Partner with crossfunctional teams and Subject Matter Experts (SMEs) to cocreate dynamic curricula for live classrooms workshops and elearning experiences utilizing AGILE methodologies for continuous improvement and flexibility.
- Global Scalable Training: Design and deliver cuttingedge training solutions (live inperson live virtual and asynchronous) that are scalable across global audiences. Create engaging exercises tutorials job aids knowledge assessments and integrate social or connected learning strategies using multimediabased assets.
- Information Architecture: Craft clear and logical information structures to ensure content flows intuitively and is easily understood. Apply learning science principles to enhance knowledge retention and learner engagement.
- eLearning Design: Utilize advanced eLearning authoring tools to develop interactive and immersive online learning experiences. Focus on content structure clarity and effective writing to collaborate seamlessly with eLearning developers.
- Ongoing Quality Assessment: Regularly assess training solutions for quality scalability and impact on learner behavior and business objectives. Implement iterative improvements to drive measurable outcomes.
- Technology Enhanced Learning: Harness the power of innovative technologies to maximize learner access and deliver justintime learning opportunities. Continuously explore and incorporate emerging tech to craft engaging and memorable learning experiences.
- Innovative Learning Solutions: Stay at the forefront of learning methodologies technologies and tools. Conduct ongoing research to ensure our learning solutions are cuttingedge and effective in meeting evolving learner needs.
- OutcomeOriented Assessment: Design robust assessments that accurately measure learner performance ensuring alignment with desired outcomes and providing actionable insights for continuous improvement.
Please note this is a hybrid role with onsite expectations of 3x/week (TueThur) from our Greater Boston area office.
Qualifications :
- 3 years of experience designing online instructional activities live workshops learning experiences (including interactive eLearning modules and job aids) to support adult learners
- Working knowledge of eLearning authoring tools such as Articulate 360 (Rise & Storyline) Camtasia Vyond Canva and the Adobe Creative Suite
- Experience creating learning evaluation plans
- Strong knowledge of inclusive and accessible design including WCAG
- Strong organizational and project management skills
- Excellent communication presentation and interpersonal skills
- Exceptional writing and editing skills
- Ability to work independently and collaboratively in a fastpaced environment
- A proactive and adaptable mindset with a commitment to continuous improvement and learning
- Graduate degree in learning design learning science instructional design educational psychology or similar field
Additional Information :
This role is based in the Greater Boston Area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of jobrelated factors such as professional background training work experience business needs and. market demand. Therefore in some circumstances the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.
Compensation Package
$122400 $175000 Base Salary
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
